08-24-2018 09:40 AM
I have a laptop Lenovo G50-70 and I have 16 G ram I want to increase the graphics card ram from the lab memory (16 GB), what should I do
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08-24-2018 10:26 AM
06-20-2019 08:25 AM
1. It's possible your laptop is overheating and shutting down to prevent further damage. When it shuts down, is the case hotter than usual? If so, check that exhaust vents are clear. If they're blocked with dust, clean them with a vacuum cleaner or pressurized air. Also when a random shutdown occurs, let the laptop cool down completely before starting it again. The increase in case temperature should be noticeable and quick if the unit is overheating.
2.Run Hardware Diagnostics, us this link: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-70-note...)
It's possible there is a RAM or motherboard issue.
3. Look at the system log in Windows Control Panel, Computer Management, Event Viewer, Windows Log, System. Are there any red exclamation mark errors?
4. Kindly run/install a CPU Temperature Monitor software to determine the minimum and maximum temperature from each CPU core and provide us a screenshot with the result during gaming.
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