Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit our eSupport here.

English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics
Options

13 Posts

10-05-2014

Morocco

16 Signins

143 Page Views

  • Posts: 13
  • Registered: ‎10-05-2014
  • Location: Morocco
  • Views: 143
  • Message 1 of 5

Intel HD Graphics control panel crashes when I select video setting on G510 W8.1

2020-01-25, 23:58 PM

Anyone knows what might be the reason and how to solve this issue?
I have Intel Graphics card driver provided by Lenovo, I tried W8 driver and the same issue occured. I tried to download a recent driver from Intel's website, but they don't support Haswell on Windows 8.1, it is supported only on Windows 10.

Reply
Options

1620 Posts

04-23-2019

United States of America

484 Signins

17048 Page Views

  • Posts: 1620
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 17048
  • Message 2 of 5

Re: Intel HD Graphics control panel crashes when I select video setting on G510 W8.1

2020-01-26, 19:20 PM

Hi Elias1994,

 

Thanks for reaching out.

 

I would recommend uninstalling the drivers then restarting the machine afterwards to try to fix this issue.

 

Regards,

Jack_Lenovo1



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

13 Posts

10-05-2014

Morocco

16 Signins

143 Page Views

  • Posts: 13
  • Registered: ‎10-05-2014
  • Location: Morocco
  • Views: 143
  • Message 3 of 5

Re: Intel HD Graphics control panel crashes when I select video setting on G510 W8.1

2020-01-27, 4:50 AM

That's the first thing I did and unfortunately it didn't work.

Reply
Options

1620 Posts

04-23-2019

United States of America

484 Signins

17048 Page Views

  • Posts: 1620
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 17048
  • Message 4 of 5

Re: Intel HD Graphics control panel crashes when I select video setting on G510 W8.1

2020-01-30, 14:49 PM

Hi Elias1994,

 

Thanks for the information.

 

Are you getting any error codes/messages when the Intel Control panel crashes?

 

Kindly post them if you do this information would be very helpful.

 

Thanks,
Jack_Lenovo1

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

13 Posts

10-05-2014

Morocco

16 Signins

143 Page Views

  • Posts: 13
  • Registered: ‎10-05-2014
  • Location: Morocco
  • Views: 143
  • Message 5 of 5

Re: Intel HD Graphics control panel crashes when I select video setting on G510 W8.1

2020-01-30, 20:03 PM
It just crashes and Windows tells me that the program stopped responding and asks me either to close the program or wait until it responds.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms