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Icepick9
Blue Screen Again
Posts: 2
Registered: ‎08-02-2012
Location: UK
Views: 6,371
Message 1 of 9

Is hinge problem fixed in G580?

I have read numerous complaints online about the Lenovo G570 laptop, apparently the hinges are prone to break a few months after use, and whatsmore the customer service teams are supposeduly refusing to acknowledge that the issue is covered under wear and tear..

 

I am wondering, has this problem been addressed with the release of the G580 laptop? I am no expert, but I assume that the model numbers represent incremental revisions. Does this typically mean component upgrades ie processor or also include fixes such as the hinges of the G570?

 

Any response would be greatly appreciated as I am considering buying the G580 but need a strong quality laptop. I have heard that Lenovo are the best, my friend has one with a metal case and it seems strong, which models are known for their strength/durability?

 

I also require a 15.6inch screen with i5, 4gb ram and 500gb hdd, preferably and usb 3.0..

 

Thanks,

Richard.

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 6,202
Message 2 of 9

Re: Is hinge problem fixed in G580?

Hi

 

Welcome To Lenovo Community

 

G580 is a good model and mostly all the quality measure have been verified before releasing it to the market

 

It is a normal trend when every any new mode is released all the parameters are verified by the R&D team

to give customers a WOW experience.

 

You can Google & go through few of the reviews for G580 to know more about the product and user experiences

 

 

 

 

Hope This Helps

Cheers!!!

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deltalenovo
Paper Tape
Posts: 3
Registered: ‎12-08-2012
Location: USA
Views: 5,082
Message 3 of 9

Re: Is hinge problem fixed in G580?

It appears they changed the bottom case design between the g570 and g580.  There is substantially more plastic around the left hinge area.

 

G580 bottom case:

 

G570 bottom case:

horizen96
What's DOS?
Posts: 1
Registered: ‎12-09-2012
Location: United States
Views: 5,075
Message 4 of 9

Re: Is hinge problem fixed in G580?

I have used the old lenovo t61p that I really liked, but it is getting old and slow so I am looking at new ones and was looking at the g serise. I have seen that the g575 has some problems with the case cracking apart, and Im wondering if any one knows if this problem is in the new g580 version, or if any one has had that happen with the new ones.

deltalenovo
Paper Tape
Posts: 3
Registered: ‎12-08-2012
Location: USA
Views: 5,006
Message 5 of 9

Re: Is hinge problem fixed in G580?

Just based on the pictures i'd say it's fixed in the g580 line.

In the problematic left hinge area there is substantially more

casing than once was. 

vinceong
What's DOS?
Posts: 2
Registered: ‎10-06-2013
Location: puchong
Views: 3,824
Message 6 of 9

Re: Is hinge problem fixed in G580?

I used my g580 for 1 year and the left hinge is broken...

i not often taking the laptop travel around. I am outstation student, therefore average 2 week once.
But now the hinge broken, and service center refuse to fix for me.

i am here to recommend people don't buy lenovo cheap series laptop anymore.... theu are cheap as its price... suckzzz
xenowarrior
What's DOS?
Posts: 2
Registered: ‎04-01-2014
Location: NORTHERN IRELAND
Views: 3,282
Message 7 of 9

Re: Is hinge problem fixed in G580?

I have had the G580 under 6 months, and now the hinge is loose. Not impressed. Have read online that this is a known fault. Really not happy, I paid £459.00. I have old laptops that have great hinges and never had a problem like this before. I should have sent it back right away, as soon as I unpacked it and looked at the hinges I knew I would have problems. For a laptop that costs this much you would expect it to function as it was intended to, not break within a few months of light use. Fortunately I am in the 12 month return so it's being sent back. I certainly do not want a replacement and to be clearly honest here I would never buy a Lenovo product again. They know of the fault and have done absolutely nothing to rectify it. Instead they have left their customers in the dark. If for any reason I have problems getting a refund I will contact the Office Of Fair Trading in the UK. I am not going to be out of pocket by nearly £500.00 for something that is made in such a way that it becomes useless. Lenovo must make great efforts to rectify the fault rather than letting it continue. It will only impact on their name and reputation. I will be back to let the readers know what has happened in respect of this laptop.

xenowarrior
What's DOS?
Posts: 2
Registered: ‎04-01-2014
Location: NORTHERN IRELAND
Views: 3,273
Message 8 of 9

Re: Is hinge problem fixed in G580?

Definitely not fixed. I have the very same problem !!!!!! Just had this G580 under 6months, bought last year so I would categorically say not fixed !!!!


@deltalenovo wrote:

Just based on the pictures i'd say it's fixed in the g580 line.

In the problematic left hinge area there is substantially more

casing than once was. 


 

aimanzainal
What's DOS?
Posts: 1
Registered: ‎11-21-2016
Location: MY
Views: 966
Message 9 of 9

Re: Is hinge problem fixed in G580?

UNFORTUNATELY NOT! I after a year of using the G580, the hinge is broken. not to forget the bottom case on the left side started to peel of? just bad bulid quality... Smiley Sad getting mine repair soon. hopefully i could find a permanent fix for this.

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