08-02-2012 07:38 AM
I have read numerous complaints online about the Lenovo G570 laptop, apparently the hinges are prone to break a few months after use, and whatsmore the customer service teams are supposeduly refusing to acknowledge that the issue is covered under wear and tear..
I am wondering, has this problem been addressed with the release of the G580 laptop? I am no expert, but I assume that the model numbers represent incremental revisions. Does this typically mean component upgrades ie processor or also include fixes such as the hinges of the G570?
Any response would be greatly appreciated as I am considering buying the G580 but need a strong quality laptop. I have heard that Lenovo are the best, my friend has one with a metal case and it seems strong, which models are known for their strength/durability?
I also require a 15.6inch screen with i5, 4gb ram and 500gb hdd, preferably and usb 3.0..
08-13-2012 01:09 AM
Welcome To Lenovo Community
G580 is a good model and mostly all the quality measure have been verified before releasing it to the market
It is a normal trend when every any new mode is released all the parameters are verified by the R&D team
to give customers a WOW experience.
You can Google & go through few of the reviews for G580 to know more about the product and user experiences
Hope This Helps
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12-09-2012 07:27 AM - last edited on 12-09-2012 10:49 AM by topmahof
I have used the old lenovo t61p that I really liked, but it is getting old and slow so I am looking at new ones and was looking at the g serise. I have seen that the g575 has some problems with the case cracking apart, and Im wondering if any one knows if this problem is in the new g580 version, or if any one has had that happen with the new ones.
10-10-2013 12:59 AM
04-01-2014 07:36 AM - edited 04-01-2014 07:37 AM
I have had the G580 under 6 months, and now the hinge is loose. Not impressed. Have read online that this is a known fault. Really not happy, I paid £459.00. I have old laptops that have great hinges and never had a problem like this before. I should have sent it back right away, as soon as I unpacked it and looked at the hinges I knew I would have problems. For a laptop that costs this much you would expect it to function as it was intended to, not break within a few months of light use. Fortunately I am in the 12 month return so it's being sent back. I certainly do not want a replacement and to be clearly honest here I would never buy a Lenovo product again. They know of the fault and have done absolutely nothing to rectify it. Instead they have left their customers in the dark. If for any reason I have problems getting a refund I will contact the Office Of Fair Trading in the UK. I am not going to be out of pocket by nearly £500.00 for something that is made in such a way that it becomes useless. Lenovo must make great efforts to rectify the fault rather than letting it continue. It will only impact on their name and reputation. I will be back to let the readers know what has happened in respect of this laptop.
04-01-2014 08:52 AM - edited 04-01-2014 08:53 AM
Definitely not fixed. I have the very same problem !!!!!! Just had this G580 under 6months, bought last year so I would categorically say not fixed !!!!
Just based on the pictures i'd say it's fixed in the g580 line.
In the problematic left hinge area there is substantially more
casing than once was.
11-21-2016 03:06 AM
UNFORTUNATELY NOT! I after a year of using the G580, the hinge is broken. not to forget the bottom case on the left side started to peel of? just bad bulid quality... getting mine repair soon. hopefully i could find a permanent fix for this.