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Abi_2299
Blue Screen Again
Posts: 1
Registered: ‎09-18-2018
Location: IN
Views: 149
Message 1 of 2

Keyboard not working and shutoff during factory reset

I tried resetting my laptop. But ununfortunate it got shut off in the middle  Now when i open it... It is showimg error. Even my keyboard is not working. So now iam not able to pass windows boot manager. 

SeniorGuru
Posts: 2,305
Registered: ‎11-07-2014
Location: US
Views: 128
Message 2 of 2

Re: Keyboard not working and shutoff during factory reset

The solution is to boot from recovery using the "novo button" to power on the system. Once in recovery, choose to factory restore the system. This will wipe the user space (partition) and restore the notebook to factory installed OS and software.

The other option is to use a Windows DVD to repair the BCD files, or perform a fresh install.

The last option is to purchase a "repair disk" from the makers of EasyBCD to see if it can recover your system to working state.

Of the three options, EasyBCD is the only one that may not wipe out the user information on the disk.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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