05-16-2017 08:08 AM
The internet access WIFI WAN(Miniport) drivers crashed. I need to replace them. Somewhere on the Lenovo website I thought I saw advice that stated there is disk that can be purchased to replace the old drivers. Is this true? What is the name of the product? The service center in my area stated that there is no product, and that I needed to pay them for installation plus the product. Sounds a little off....
If there is a product I can purchase to restore the seven (7) drivers, as I cannot access the internet from my computer at it's location and must go to a public computer. See attachment for what I am trying to replace.
05-16-2017 08:36 AM
Hi wsl52 ,
Welcome to the Community Forums.
Recovery media are purchasable image that have both Windows 7 and original drivers ordered from technical support.
If you would just be needing specific drivers , it can be downloaded for free directly from the support website .
Try checking on the device manager and get the hardware ID of the devices that you need .
If you would still have a D: Lenovo drive , there usually is a drivers folder for you to use .
If you also haven't deleted the hidden partition for a factory reset feature , then you would still have the option to reset everything back the way it was when you first got it. Such would delete your data and applications so best to backup and try getting the drivers first .
Update us how it goes for you.