cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Kayla_
Blue Screen Again
Posts: 3
Registered: ‎11-02-2017
Location: US
Views: 3,230
Message 1 of 5

Laptop won’t boot past the loading screen

I have a Lenovo G51-35 laptop and it will not go past the loading screen. I have tried everything, I did the BIOS reset thing and that did nothing. I tried the automatic repair and it wouldn’t go past “diagnosing your laptop”. Please help! I need this for school.

JDGillis
Bit Torrent
Posts: 2,514
Registered: ‎12-11-2015
Location: US
Views: 3,227
Message 2 of 5

Re: Laptop won’t boot past the loading screen

What version of Windows is your system running?

Kayla_
Blue Screen Again
Posts: 3
Registered: ‎11-02-2017
Location: US
Views: 3,224
Message 3 of 5

Re: Laptop won’t boot past the loading screen

I’m not entirely sure I think it’s like windows 8?

JDGillis
Bit Torrent
Posts: 2,514
Registered: ‎12-11-2015
Location: US
Views: 3,211
Message 4 of 5

Re: Laptop won’t boot past the loading screen

Did you ever create a Windows 8.1 Recovery Drive?

 

If not, do you have access to another Windows 7, 8.1 or 10 computer that you can use to create a free copy of Microsoft's Windows 8.1 Installation media on a DVD or USB flash drive? 

 

Download Windows 8.1

https://www.microsoft.com/en-us/software-download/windows8

 

Using either the recovery drive, or installation media, you can then boot your computer from the USB or DVD drive, select repair your computer, and use the Advanced Utilites to test your systems hard drive, run system restore and perform other tasks that may help getting your system back up and running.

 

Best of luck,

Kayla_
Blue Screen Again
Posts: 3
Registered: ‎11-02-2017
Location: US
Views: 3,196
Message 5 of 5

Re: Laptop won’t boot past the loading screen

No I didn’t do that and I don’t have access to another computer. Well, looks like I’ll be getting a new laptop. Thanks for the help.

Check out current deals!


Shop current deals

Top Kudoed Authors