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3 Posts

11-02-2017

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Laptop won’t boot past the loading screen

2017-11-03, 0:02 AM

I have a Lenovo G51-35 laptop and it will not go past the loading screen. I have tried everything, I did the BIOS reset thing and that did nothing. I tried the automatic repair and it wouldn’t go past “diagnosing your laptop”. Please help! I need this for school.

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3532 Posts

12-11-2015

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Re: Laptop won’t boot past the loading screen

2017-11-03, 0:08 AM

What version of Windows is your system running?

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3 Posts

11-02-2017

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Re: Laptop won’t boot past the loading screen

2017-11-03, 0:09 AM

I’m not entirely sure I think it’s like windows 8?

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3532 Posts

12-11-2015

US

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Re: Laptop won’t boot past the loading screen

2017-11-03, 0:29 AM

Did you ever create a Windows 8.1 Recovery Drive?

 

If not, do you have access to another Windows 7, 8.1 or 10 computer that you can use to create a free copy of Microsoft's Windows 8.1 Installation media on a DVD or USB flash drive? 

 

Download Windows 8.1

https://www.microsoft.com/en-us/software-download/windows8

 

Using either the recovery drive, or installation media, you can then boot your computer from the USB or DVD drive, select repair your computer, and use the Advanced Utilites to test your systems hard drive, run system restore and perform other tasks that may help getting your system back up and running.

 

Best of luck,

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3 Posts

11-02-2017

US

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Re: Laptop won’t boot past the loading screen

2017-11-03, 1:14 AM

No I didn’t do that and I don’t have access to another computer. Well, looks like I’ll be getting a new laptop. Thanks for the help.

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