02-05-2019 06:01 PM
There is a black horizontal mark on my screen. It has grown to the left of the screen. It is located almost in the centre of the screen.
I have hooked up a HDSMI cable to the laptop and there is no horizontal line on my TV. Possible cause can be the ribbon to the screen or the screen itself. Research leads me to believe that the tape where the connector attaches to the screen is a possibility.
02-06-2019 08:50 AM - edited 02-06-2019 08:51 AM
It is either the cable or the LCD screen that is the issue in this situation. If your notebook is under warranty, send it in for repair (Contact Lenovo Support via Phone for this) and have a qualified technician do the work.
Take pictures of the issue, then take more showing the condition of the notebook case, keyboard and also the back where the serial number information is located.
Save the pictures for reference only. Do not post / provide anything to this forum that contains serial numbers.