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barefootdancer1
Blue Screen Again
Posts: 2
Registered: ‎09-08-2017
Location: US
Views: 543
Message 1 of 3

Lenovo B40-80 internal microphone not working

Hello,

 

I have a Lenovo B40-80.  The internal microphone is not working.  I originally bought the laptop with Windows 7 in 2015.  I upgraded to Windows 10 (probably the Anniversary update??) shortly after purchasing the laptop.  I have never attempted to use the internal microphone or webcam until yesterday.  Neither the webcam or the internal mic was working.  I was successfully able to fix the driver for the webcam and now I can record video and pictures, but it cannot record audio.  I have tried updating the driver for the microphone without success.  Yes, the microphone is set as default and it is enabled.  There is no external mic plugged in.  Please help.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 500
Message 2 of 3

Re: Lenovo B40-80 internal microphone not working

Hello Barefootdancer1

Thanks for using the Lenovo forums.


Try to download the Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.


Hope this helps, let us know how you get on.


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barefootdancer1
Blue Screen Again
Posts: 2
Registered: ‎09-08-2017
Location: US
Views: 488
Message 3 of 3

Re: Lenovo B40-80 internal microphone not working

Hello,

 

I updated the Chipset drivers but it hasn't fixed the problem.  Any other ideas?

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