08-29-2013 06:39 AM
I recently bought Lenovo B490 laptop (3756). I am having hard time finding exact drivers for my system. On the lenovo driver link, there are only generic drivers. For instance, under Mouse and Keyboard, Synaptics Touchpad Software and Elan Touchpad Driver both are available. How do I know the one I have? Same issue is with wifi driver - there are three companies Broadcom, Realtek and Intel PRO - so who do I know which wifi module I have?
This is a big time sucker! I am really frustrated to locate exact drivers for my system.
My system is Lenovo B490 (3756)
Part No. 59376926
Model Name: 20205
Solved! Go to Solution.
08-29-2013 07:49 AM
You will need to get the Hardware Id of the device to identify what Hardware you have so you can download the correct driver
Try the following:
- Open Device Manager and right-click on the unknown device / wireless lan / network controller / bluetooth.
- Select Properties from the pop-up and switch to the Details tab of the new window.
- Select Hardware Ids from the Property dropdown menu.
- Copy the information from the Value section of the window and paste back here or send me a private message
Once you got the Hardware ID
you will need to search for the DEV and VEN number through http://www.pcidatabase.com/
You can do this with the unknown device as well
You can check this article as well
Hope this helps
08-29-2013 08:19 AM
I am sorry but I totally don't understand you. I thought I just need to select my product in the driver matrix and the exact drivers for my system would pop up. That's the case with my Dell Vostro - all I have to do is to just enter my model number and it does the rest automatically!
It's a shame lenovo doesn't have such tools! This is just BS!
09-02-2013 12:39 AM
I somehow could not judge the driver for touchpad for Windows 8 Pro 32 Bit. There are two of them under the download menu. One is by Elan and the other by Synaptics. I checked the Hardware ID and it says the following:
The Vendor Id and Device Id didn't help me much find the right driver.
So which one should I download for my system?
09-02-2013 09:01 AM
Welcome to Lenovo Community Forums!
This Device ID is for synaptics,
If you Google *SYN2A0A you'll find Websites that identifies this as Synaptics.
Synaptics Touchpad Software
Hope this helps,
09-03-2013 08:41 PM
Thanks for the link. I have installed the driver through the link you gave. I am afraid to say that the device driver is misbehaving with with my mouse. Sometime, my mouse just doesn't respond at all after installing this driver. It frozes for some strange reason. I even did a default selection on the settings and tried but the issue remains!
Installing drivers on Windows 8 has been a really horrible expereince with Lenovo B490! Can you help?
09-04-2013 07:26 AM
You can try uninstalling the driver again,
Go to Control Panel / Uninstall a program / and look for Synaptics.
Uninstall it and download the Updated driver fro Synaptics site here
Try using your touchpad with this driver, see if it helps
09-04-2013 09:24 AM
Thanks for the help. It worked for some strange reason. Now, my trackpoint is working fine and smooth.
I was wondering if by any chance would you be able to help me out figure out what is the 'rescue key' useful for? I mean I roughly know it can help to recover or restore my system but it is not working as such. Do I need to install a driver or something to use this key? Unfortunately, I could not find any related information. I have Lenovo B490 running Windows 8 Pro.
09-04-2013 10:29 AM
If I'm not mistaken, this is what you're saying
This button Has to be pressed while the system is OFF, then it will boot to the Recovery Page.
But this is known not to work if you:
Install a different Operating System
Change the Harddrive Partitioning
But you're are correct this will reinstall Windows Back to how it was from the store.
09-05-2013 09:21 PM
Yes in deed. The picture shows the exact stuff i'm looking for. Sadly, my system came in as a DOS and not OS OEM. So I had to manually install the OS and since I have had canged the disk partition, the native (system default) nomenclature would have been destroyed anyway so it's pretty useless peature for me I guess!
Anyway, thanks Solid_Cruver!