04-14-2019 04:24 AM
I have a windows lenovo B50m it arrive to me today from a friend, and it is not booting
It display bluescreen with Recovery
See advance repair options + Restart my pc
when I restart the pc, it eventually comes back to this same message
to repair this, do I download a windows 8.1 recovery software and save to USB disk?
I am knew to this, so all help would be aprciated
thank you , my name is Thomas
05-02-2019 08:43 AM
Welcome to the community forums.
Lenovo comes with a recovery system partition where allows you to reset the computer to its factory settings without using a recovery disc/USB. We would suggest trying to access the system recovery first using the novo button. You may follow the steps on this link: https://support.lenovo.com/us/en/solutions/ht077084?CID=ww:lenovosocial:20x9m6. If the system recovery is no longer accessible for some reason then you may contact our local support here: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6 to order a recovery disc/usb. Let us know if you need additional information.