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ThomasTheTank
What's DOS?
Posts: 1
Registered: ‎04-14-2019
Location: IE
Views: 137
Message 1 of 2

Lenovo B50 windows 8

Hi everybody

I have a windows lenovo B50m it arrive to me today from a friend, and it is not booting

It display bluescreen with Recovery

 

See advance repair options + Restart my pc

 

when I restart the pc, it eventually comes back to this same message

 

Windows 8.1

 

to repair this, do I download a windows 8.1 recovery software and save to USB disk?

 

I am knew to this, so all help would be aprciated

 

thank you , my name is Thomas

 

Social Support Agent
Social Support Agent
Posts: 369
Registered: ‎08-02-2018
Location: US
Views: 85
Message 2 of 2

Re: Lenovo B50 windows 8

Hi ThomasTheTank,

 

Welcome to the community forums.

 

Lenovo comes with a recovery system partition where allows you to reset the computer to its factory settings without using a recovery disc/USB. We would suggest trying to access the system recovery first using the novo button. You may follow the steps on this link: https://support.lenovo.com/us/en/solutions/ht077084?CID=ww:lenovosocial:20x9m6. If the system recovery is no longer accessible for some reason then you may contact our local support here: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6 to order a recovery disc/usb. Let us know if you need additional information. 



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