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5 Posts

07-30-2016

Italy

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Lenovo B5400 (80B6) integrated camera not detected

2018-07-21, 16:20 PM

Hi,

 

after windows 10 1803 upgrade, integrated camera on my notebook in object is not detected by the system.

Is there any solution?

 

Thanks

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2400 Posts

11-07-2014

United States of America

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Re: Lenovo B5400 (80B6) integrated camera not detected

2018-07-23, 0:11 AM
I would try looking in the Device Manager to see if you have any yellow or red marks on listings, and if so try and update drivers for the affected hardware.

If that fails, the hardware drivers from Windows 8 or 8.1 may need to be installed in "compatibility mode" to bring the camera back.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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5 Posts

07-30-2016

Italy

12 Signins

65 Page Views

  • Posts: 5
  • Registered: ‎07-30-2016
  • Location: Italy
  • Views: 65
  • Message 3 of 4

Re: Lenovo B5400 (80B6) integrated camera not detected

2018-07-23, 17:54 PM

Meanwhile, thanks for the reply.

The device is not on the list since upgrading from version 1709 to 1803.
I tried installing drivers for win 8 in compatibility mode, but nothing changed.
I'm not even sure that a clean break can solve.

 

Also, the headphones doesn't work (Realtek High Definition Audio).

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2400 Posts

11-07-2014

United States of America

1534 Signins

24216 Page Views

  • Posts: 2400
  • Registered: ‎11-07-2014
  • Location: United States of America
  • Views: 24216
  • Message 4 of 4

Re: Lenovo B5400 (80B6) integrated camera not detected

2018-07-24, 4:47 AM
I would suggest pushing this to Microsoft Support since it involves the update.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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