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07-27-2016

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Lenovo B5400stuck on ThinkVantage recovery page

2016-07-27, 14:53 PM
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07-08-2016

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Re: Lenovo B5400stuck on ThinkVantage recovery page

2016-07-29, 14:28 PM

Have you ran Lenovo's BIOS diags on it?  It could be that you have a hardware issue.  Try on boot up to select F10.  This is Lenovo's diagnostics.  Run the extended tests to see if it is a hardware issue.  You can also try getting to a command prompt, usually F8, and run check disk with the repair switch.  At a command prompt C:\ type "chkdsk /f" without the parenthesis.  This should fix any errors on you hard drive.  Good Luck!

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Re: Lenovo B5400stuck on ThinkVantage recovery page

2016-07-29, 19:51 PM

Thank you so much for your help so far, I really appreciate it! I did find the errors;

 

Unfortunately, I did encounter a problem when doing Safe Mode with Command Prompt (video of tha included). Also, the message I got mentions backing up before taking action... If I need to do this,  how would I go about doing it? (Considering I can't start up my laptop)

 Video error

Again, thank you for your help.

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Re: Lenovo B5400stuck on ThinkVantage recovery page

2016-07-30, 11:28 AM

Sorry to hear it is a hardware issue.  Not knowing your level of technical skills, what I would suggest, and this is only a suggestion.

Order the recovery media from Lenovo, unless it came with them, many laptops did.

Buy a new hard drive and install it and the OS from the disks.

Buy a "Universal hard drive adapter".  On Amazon it is about $30.00

Connect your old hard drive to your laptop with the adapter.  The adapter has a USB cable.

Then copy your files from the old drive to your new drive.

Other than that, there are businesses that will do data recovery for a price and replace and install hard drive and OS as well.  You would have to Google and find one that you like. 

I hope you can retrieve all your data.  Good Luck.

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11-07-2014

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Re: Lenovo B5400stuck on ThinkVantage recovery page

2016-07-31, 2:37 AM

This is definitely a Hard Drive issue, the SMART test failure is the key.  If you have a freind you can trust to help you with this (and is a techie) then you can try using a Linux OS DVD to boot the computer and see if your files are still intact before you spend money on a hard drive to USB adapter.  If your files are intact, and can be seen from the Linux OS file manager it should be possible to recover them to a new drive as others have indicated.

 

Cheers.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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