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frankfallon
Not applicable
Posts: 5
Registered: ‎06-06-2013
Location: Bluffton, SC
Views: 282
Message 1 of 4

Lenovo B590 display blank in windows

I am using a Dell Monitor as my primary display and the laptop monitor as the extended display. It stopped working all of a sudden yesterday. Now everything displays on the peripheral monitor, only. Windows does not see the laptop display. The only time the laptop diplay works in windows is in safe mode or if I run diagnostics before windows loads. This laptop is a Win 8 with downgrade to Win 7 Pro by dealer. I have been using it without a problem for over a year.
Any thoughts? Thanks!

Shiv_k
Not applicable
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 256
Message 2 of 4

Re: Lenovo B590 display blank in windows

Hi Frankfallon,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that your B590 Laptop is not getting connected to an External Display, I suggest you to download the display driver from our support website and while installing the driver right click on the downloaded file and select “Run as administrator” option to get it installed without any error.

 

Do post us back if the issue persists.

 

Best Regards

Shiva Kumar



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frankfallon
Not applicable
Posts: 5
Registered: ‎06-06-2013
Location: Bluffton, SC
Views: 237
Message 3 of 4

Re: Lenovo B590 display blank in windows

Removing the battery solved the problem. Unfortunately, the Lenovo techs tried severla other things first including recovery and installing a bare bones Win 7 OS. Should have tried battery first.

Shiv_k
Not applicable
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 230
Message 4 of 4

Re: Lenovo B590 display blank in windows

Hi Frankfallon,

 

I’m glad to hear that the issue is resolved after removing the battery. Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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