04-02-2014 02:37 AM
I am using a Dell Monitor as my primary display and the laptop monitor as the extended display. It stopped working all of a sudden yesterday. Now everything displays on the peripheral monitor, only. Windows does not see the laptop display. The only time the laptop diplay works in windows is in safe mode or if I run diagnostics before windows loads. This laptop is a Win 8 with downgrade to Win 7 Pro by dealer. I have been using it without a problem for over a year.
Any thoughts? Thanks!
04-02-2014 05:28 AM
Welcome to Lenovo Community!
I’m sorry to hear that your B590 Laptop is not getting connected to an External Display, I suggest you to download the display driver from our support website and while installing the driver right click on the downloaded file and select “Run as administrator” option to get it installed without any error.
Do post us back if the issue persists.
04-10-2014 02:57 AM
Removing the battery solved the problem. Unfortunately, the Lenovo techs tried severla other things first including recovery and installing a bare bones Win 7 OS. Should have tried battery first.
04-10-2014 10:37 AM
I’m glad to hear that the issue is resolved after removing the battery. Please feel free to post in Lenovo Community Forums if you have any further queries!