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lyczewskiand
Paper Tape
Posts: 1
Registered: ‎04-21-2014
Location: Poland
Views: 61,589
Message 1 of 12

Lenovo Energy Management - Where is my Dust Removal button?

Hello. After installation my Windows 8.1 which i downloaded from Microsoft DreamSpark i installed all drivers from a CD which came with my laptop in a box.
I installed Lenovo Energy Management and I had button to remove dust. After updating my system via WindowsUpdate this button dissapeared. It's gone.
My laptop is Lenovo G500s (without touchable screen).

Anyone had same problem like me?
I want to emphasize that after fresh installation of Win 8.1 without any uptates (Windows 8.1 Pro - Build 9600) i had that "remove dust" button.


Sorry for my bad english spelling but I'm from europe. Hope you forgive me.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 61,298
Message 2 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

hi lyczewskiand,

 

Welcome to Lenovo Community Forums!

 

If this is the Dust removal that you are saying.

 

If your system is Windows 8.1

    Open Control Panel / Uninstall a program and uninstall the Lenovo Energy Management that is currently installed.

 

Now try and install this version

 Lenovo Power Management  

 

Check if this can be found on this version

untitled.JPG

 

If not can you post a screenshot of what showing up on your end.

Thanks,

 

Regards

Solid Cruver

 



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shubham2715
Blue Screen Again
Posts: 6
Registered: ‎10-17-2014
Location: India
Views: 60,868
Message 3 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

i have to same problem ..... in my lenovo g500

when i bought my laptop than it was with windows 8 .... i upgraded to windows 8.1 ....

i had installed all drivers proparly ...but dust removal option is missing from energy management ....when i had windows 8 ... it was be there ... but now it is disappeared ...

and u are saying to download power management softwere ... i had download it too ... but it is not power management softwere ..it is energy management .. :{

sorry for my bad english ...it is not my netiv language ... please help :'(

shubham2715
Blue Screen Again
Posts: 6
Registered: ‎10-17-2014
Location: India
Views: 60,657
Message 4 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

i got an solution guys ..... 

 

 

 

first reeinstall your enargy mangement softwere .....

 

 

restart the pc ...

 

 

remove battry ....

 

 

insert bettry ..... start the pc and open the energy management softwere ...

 

 

u can get the dust removal option ...

shahebazfasi529
Paper Tape
Posts: 3
Registered: ‎06-01-2015
Location: hyderabad
Views: 58,133
Message 5 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

Hi lyczewskiand,

 

This is Mohammed, as suggested i have installed and uploaded the screen shot of Energy Manager, my warranty is going to expire tomorrow, please let me know the possible solution, waiting for the possitive reply.

 

Thank You

 

Link to picture/image

 

Mod comment: Over sized picture converted to link. Please see About-Posting-Pictures-In-The-Forums

shahebazfasi529
Paper Tape
Posts: 3
Registered: ‎06-01-2015
Location: hyderabad
Views: 58,120
Message 6 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

Hi Guys,

 

I got a permanent fix for this issue, follow the below steps

 

1) uninstall the application using control panel.

2) Then find for the location/folder in C drive where the Energy Management folder was installed.

3)delete the complete Energy Management folder from C drive.

4) Restart the computer and install the energy management application again

5) You are good to go

 

Note: this fix will work only when you delete the Energy Management folder from C drive

QRD
Paper Tape
Posts: 1
Registered: ‎07-26-2015
Location: Malaysia
Views: 57,293
Message 7 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

thanks alot shahebazfasi529

its work for me..

my lenovo is ideapad S410

 

i just download the software from Official Lenovo Support Home

just click this link http://support.lenovo.com/us/en/downloads/ds037135

 

 

shahebazfasi529

Hi Guys,

 

I got a permanent fix for this issue, follow the below steps

 

1) uninstall the application using control panel.

2) Then find for the location/folder in C drive where the Energy Management folder was installed.

3)delete the complete Energy Management folder from C drive.

4) Restart the computer and install the energy management application again

5) You are good to go

 

Note: this fix will work only when you delete the Energy Management folder from C drive

 

myvoucher
Paper Tape
Posts: 2
Registered: ‎11-17-2015
Location: United Kingdom
Views: 54,895
Message 8 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

I have uninstalled and re-installed - last week i had the dust removal and this week i dont - please see image on link

 

http://i63.tinypic.com/24pbac2.png 

dragonar1
What's DOS?
Posts: 2
Registered: ‎07-17-2016
Location: IN
Views: 34,389
Message 9 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

Just uninstall energy management  software. and then install it again .

hope u get it.

 

archi-king
Blue Screen Again
Posts: 5
Registered: ‎02-07-2017
Location: FR
Views: 28,062
Message 10 of 12

Re: Lenovo Energy Management - Where is my Dust Removal button?

Hi, good morning sir,

 

I have the same problem,

I have a Lenovo G70,

I followed step by step,

uninstalled the "Energy manager"

then reinstall the new progamme.

 

Everything seems fine,

except I cannot find the icone of "Energy manager" NO WHERE !!!

but the Driver is there , sorry ,

I cannot understand nothing;

The icone of the Energy manager does not come back;

afer the new programme .

I have try everything.

 

Can you please help , sir,

 

Thanks a million

 

archi-king

in France

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