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akonstas
What's DOS?
Posts: 1
Registered: ‎01-08-2014
Views: 295
Message 1 of 2

Lenovo G 500 bluetooth problem

Hello to all 

 

 

I got  aG500 with serial number CB****** and product number 20236 my problem is thats i have install the 8,1 update in laptop i can pair my htc phone but i cannot connect to it  this is very annoy how i can fix it 

 

serial number removed

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 275
Message 2 of 2

Re: Lenovo G 500 bluetooth problem

Hi Akonstas,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the Bluetooth feature is not working as expected in your G500 Laptop. I suggest you to turn ON the device visibility in the Mobile then search the device from computer and pair them, below is the link for troubleshooting this issue, the below link is for Windows 7 but the troubleshooting steps are the same for Windows 8 & 8.1.

 

 Do post us back if the issue still persists.

 

Best Regards

Shiva Kumar



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