01-08-2014 04:17 AM - last edited on 01-08-2014 04:18 PM by yigit
Hello to all
I got aG500 with serial number CB****** and product number 20236 my problem is thats i have install the 8,1 update in laptop i can pair my htc phone but i cannot connect to it this is very annoy how i can fix it
serial number removed
01-10-2014 07:48 AM
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Bluetooth feature is not working as expected in your G500 Laptop. I suggest you to turn ON the device visibility in the Mobile then search the device from computer and pair them, below is the link for troubleshooting this issue, the below link is for Windows 7 but the troubleshooting steps are the same for Windows 8 & 8.1.
Do post us back if the issue still persists.