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Re: Lenovo G-560 black screen problem

Hi, i am witnessing lately a problem with my G-560 laptop. In many cases while i am working on windows 7, suddenly the screen goes black and i cant do anything at all. I have noticed, when this happens the lights (caps lock, etc) at the top of the keyboard become brighter. Sometimes I also hear at once the fan to become more noisy than usual and after some secs the laptop shuts off. 

Usually i leave the laptop for about an hour without opening it. When i open it, everything seems normal. But after 2-3 hours of use the black screen appears again. Can anyone help with a solution? Thanks in advance. 

PS i am not sure whether it is related, but a month ago i changed the fan with a new one. The previous fan had stopped working at all. 

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Re: Lenovo G-560 black screen problem

This sounds like an overheating issue. Either the fan is not working correctly or is not moving enough air to keep the system cool.

BTW - when you replaced the fan did you remove the heatsink in the process? If you did, then you will need to remove it again, remove all traces of of dirt / grease from the heat spreader on the CPU and the heatsink interface. Once removed, and cleaned you can apply new thermal paste and reattach the heat sink.

If the fan did not match the factory specifications for air flow then you should look into a higher air flow replacement.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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Re: Lenovo G-560 black screen problem

Thanks for your reply. Apparently you are right about the overheating issue. Yesterday i removed the battery and things went much better. The screen went blank only once.

Today I took out the laptop's cover and pressed the power button just to make sure the new fan was working fine.

I noticed it worked for about 10 secs, then stopped. When the laptop got into the windows 7, the fan started to work again. Is this normal? I mean should the fan working continuously without interuptions?

During all of this, when i touch the heatsink interface, its really hot eventhough the laptop was working for about 5-7 mins. Btw i have never removed the heatsink as far as i can remember.
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Re: Lenovo G-560 black screen problem


wrote:
Thanks for your reply. Apparently you are right about the overheating issue. Yesterday i removed the battery and things went much better. The screen went blank only once.

Today I took out the laptop's cover and pressed the power button just to make sure the new fan was working fine.

I noticed it worked for about 10 secs, then stopped. When the laptop got into the windows 7, the fan started to work again. Is this normal? I mean should the fan working continuously without interuptions?

During all of this, when i touch the heatsink interface, its really hot eventhough the laptop was working for about 5-7 mins. Btw i have never removed the heatsink as far as i can remember.

The heatpipe will be warm, but should not be "ouch" hot...  Typically it is carring heat off the CPU / GPU to the fins of the heatsink where moving air from the fan takes it away from them.  If the fan is not moving enough air, the heatsink will fail to work properly and your CPU will overheat.

 

If you replaced the fan with one that is not the same (model and CFM rating) you will have issues like you are seeing with overheating.  A high CFM rate will usually mean more noise but not not higher RPM.  It has more to do with the pitch of the fan blades more than RPM of the motor.

 

Anytime you replace a fan, it runs the chance of seperating the interface between CPU and hetsink... Always a good idea to remove the heatsink, clean surfaces with alcohol (as pure as you can get) and a non-lint cloth.  Coffee filters work good for this (the paper ones) as they are lint free.

 

Good luck.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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