01-06-2015 08:16 AM - edited 01-06-2015 08:42 AM
Need help on my Lenovo G40-70 that I've just bought 6 months ago where I accidently bricked the laptop after BIOS update. It seems during the BIOS updating process it when well but after 2nd reboot there's some message on the screen that the BIOS failed to update factory setting and it freeze on the message for quiet sometimes. After a long wait I decided to long press Start button for hard reboot. Then the scary part comes in where it seems the laptop can't longer shows the Lenovo logo & cannot even boot to Windows, just black screen.
Hope anyone can help me on this and give some advice on what I'm going to do. I would like to tried myself first before ending up with warranty claim since I'm worried I've brick the warranty due to wrong BIOS update procedure....
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01-06-2015 08:36 AM
Im sorry to hear that.
I would suggest you call the Lenovo Technical Team regarding the Issue. If it is the BIOS that's causing the issue then there maybe no source or option to have it fixed without they're help or service.
If the BIOS software you downloaded was from a legit Lenovo Site and correct model, then I think It will be ok to Just report them what happened and ask for possible option.
Hope this helped
01-06-2015 08:53 AM
I think the BIOS software that I've download is from a legit Lenovo site but the only thing is I might be mess up with uncorrect model...is G40-30 share the same BIOS with G40-70? coz from the link that I've download indicate a G40-30 in it...http://download.lenovo.com/consumer/hnt/lenovo_g40_30_g50_30_bsod_solution_20140925.pdf
01-06-2015 10:21 AM
Thanks for Posting back.
I checked it out and G40 70 has a diff BIOS firmware than the g40 30
Still I strongly suggest you call support now and report it. and ask for your option.
Still The Lenovo Depot team can easily revert the problem.
Let me know what happen.