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6 Posts

11-22-2015

india

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Lenovo G40 speakers not working

2015-11-22, 12:35 PM

Hi

 

My G40 notebook is only a year old. After upgrading it to Windows 10, I've been having a lot of issues with the audio in my pc. The speakers dont work at all. When I use headphones or external speakers sound comes in through through only the left side. I've tried a lot of the suggestions I found across this community but none have helped so far.

 

Could someone please help me fix this issue?

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2559 Posts

04-17-2014

United States of America

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Re: Lenovo G40 speakers not working

2015-11-23, 21:48 PM

Hey there. Please try download the audio drivers for Windows 10 for your computer. Link: http://support.lenovo.com/us/en/products/laptops%20and%20netbooks/lenovo%20g%20series%20laptops/g40%2030%20notebook%20lenovo/downloads/DS103310 Let me know if you still need help. 


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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6 Posts

11-22-2015

india

9 Signins

69 Page Views

  • Posts: 6
  • Registered: ‎11-22-2015
  • Location: india
  • Views: 69
  • Message 3 of 5

Re: Lenovo G40 speakers not working

2015-11-24, 12:38 PM

Hi

 

I tried installing the driver from the link you sent but the installation failed because it could not detect any devices?

What does that mean and how do I get around it :/

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6 Posts

11-22-2015

india

9 Signins

69 Page Views

  • Posts: 6
  • Registered: ‎11-22-2015
  • Location: india
  • Views: 69
  • Message 4 of 5

Re: Lenovo G40 speakers not working

2015-11-24, 14:33 PM

Update:  

 

I uninstalled the previous drivers. This brought back sound to the speakers, but they would continue to play even after I had plugged in my headphones. In other words, automatic switch from speaker to headphones and vice versa was not happening. I could use either of them at a time by enabling it in the playback devices option.

 

I looked up a few forums with similar issues, one of them suggested the change of "maximum memory" to 3072 by typing "msconfig.exe" in run. I did that. Then I re-installed the audio driver (Conexant for Windows 10) and rebooted. 

 

Now the speakers are not working again. The headphones are not even beng recognized or showing in the list of playback devices. The only sound that's coming out of the laptop is from the left side when I plug in external speakers or the headphone. Basically I'm back where I started. 

 

Clearly Conexant is not the answer. So can someone please suggest something else? I'm desperately in need of sound (lectures for semester exam due in 2 days!!)

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2559 Posts

04-17-2014

United States of America

3496 Signins

43375 Page Views

  • Posts: 2559
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 43375
  • Message 5 of 5

Re: Lenovo G40 speakers not working

2015-11-24, 20:56 PM

I've never seen that issue before. Have you tried contacting support? They may have updated drivers or an answer to your issue.


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


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