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Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-05, 13:29 PM

Hi Lenovo Masters,

 

I have a problem with my new Lenovo G41 with AMD A6 laptops. There is no display shown when i connect my HDMI to HDMI cable from my Laptop to TV. Please help. I also attached the print screen of the screen resolution menu.

 

Regards,

Ghani

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Re: Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-05, 16:45 PM

Hi there,

 

Welcome to Lenovo Community! Happy to have you here

 

As I understand that are facing issue while connecting HDMI display in your Lenovo G41

Looking at the image which you have posted looks like Display driver is not installed in your system.

Try updating the drivers or post the MTM overhere 

 

I hope the above information helps.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

 

Regards,

Prabhansh

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7 Posts

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Re: Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-06, 12:49 PM

Hi Prabhansh,

 

Thanks for the reply, any link that i can follow to update my driver? Because as far as i know i already update all my driver via lenovo support center, and i also already downloaded drivers from AMD website.

 

For the MTM (Microsoft Test Manager), any link that i can follow for this test?

 

Regards,

Ghani

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Re: Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-06, 13:00 PM

Hi Ghani, 

 

If possible can you share me the snaps of Device manager>Display Adapters.

And MTM means (Machine Type Model) for say Lenovo G41-35 (80M7XXX) & don't post Serial number overhere.

If you are not getting that you can ping me the Serial number in private message.

 

 

Regards,

Prabhansh

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Re: Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-07, 10:31 AM

Hi Prabhansh,

 

My MTM is G41-35 (80M7003XID). There is an unknown device too, can you check it too? Thanks

 

Regards,

Ghani

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Re: Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-07, 10:55 AM

Hi Ghani,

 

As per the snaps which you have shared, its clearly stating that system doesn't have Graphics driver installed in it.

So you need to update it for A6-7310 (32bit) & A6-7310 (64bit) depending upon the Operating system which you have.

Note- Download Radeon Software not the AMD minimal setup

 

Do let us know how it goes?

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Prabhansh

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Tap that Kudos button if I helped.
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____________________________________________________
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Re: Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-08, 9:39 AM

Hi Prabhansh,

 

It works.. Great, thanks.. Now i can connect my notebooks to my TV. I have another problem, should i open a new thread?

 

Regards,

Ghani

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Re: Lenovo G41 AMD A6 Windows 7 Professional can't connect hdmi display

2017-02-08, 10:13 AM

Hello again, 

 

Glad to hear that :smileyhappy: & you can let me know if I can sort it out.

 

Regards,

Prabhansh

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