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Indrareddy
Paper Tape
Posts: 1
Registered: ‎10-15-2017
Location: IN
Views: 1,262
Message 1 of 2

Lenovo G460 laptop is not charging when turned on but charges when turned off

HI,

 

Lenovo G460 laptop (battery Smiley Happy) is not charging when turned on. When laptop turned on and plugged in , then intially it charges for a minute to five minutes and then it stops. When we mouse hoverd on the battery icon is displaying message as the percentage of battery available. No message as "Charging" is displayed. But it charges when turned off. Once after tutning off the laptop it charges from min to 100 percent without any issue. thank you. 

Can someone suggest me the solution.

 

thnks

Indra reddy

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,232
Message 2 of 2

Re: Lenovo G460 laptop is not charging when turned on but charges when turned off

Hello Indrareddy

Thanks for using the Lenovo forums.


I think it could be possible that the charger may be weaker than what it needs.

 

Are you able to try with another charger at all?

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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