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Roxanne_
What's DOS?
Posts: 1
Registered: ‎04-24-2019
Location: PH
Views: 104
Message 1 of 2

Lenovo G470 enter current password

I set a administrator password and someone enters random password multiple times. I went to use the laptop again and once i pressed the power button it only shows black with blue box that says enter current password, i tried to enter the password i set on admin, it is invalid. It doesn't allow F1- F12 functions

Sr Support Specialist
Posts: 8,885
Registered: ‎11-30-2015
Location: PH
Views: 87
Message 2 of 2

Re: Lenovo G470 enter current password

Hi Roxanne_,

 

Welcome to the Community Forums.

 

I would suggest trying to power drain the machine. Shutting it off and removing the battery then pressing the power button for 12 seconds to drain flea power. Attempt to type in the original set password again after placing back the parts.

 

As mentioned in the hardware manual (page 24):

Attention: If the SVP has been forgotten and cannot be made available to the servicer, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee."

 

Futher discussion in bypassing BIOS password is not allowed by the forums policy so try typing the correct password with upper and lower case keys as accurate as possible.

 

I hope this helps answer your query.

 

Regards



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