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chris89
Paper Tape
Posts: 1
Registered: ‎04-13-2014
Location: Kuala Lumpur
Views: 429
Message 1 of 2

Lenovo G480 win8 can't reinstall after harddisk replace

Hi, i have a lenovo g480 come with pre-install genuine win8 OS.

 

I have replace a new harddisk due to previous harddisk malfunction and i use a genuine copy of win8 to reinstall the OS but it come out this msg.

"The product key entered does not match any of the Windows images available for installation. Enter a different product key."

 

I have check all related post that show to create a recovery or backup image. But my previous haddisk is out so my question is any way to install back the OS? TQ.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 408
Message 2 of 2

Re: Lenovo G480 win8 can't reinstall after harddisk replace

hi chris89,

 

Welcome to Lenovo Community Forums!

 

The Disc and the Product Key may not be a match.

 

The Product key is Stored in the BIOS way back from Lenovo Factory.

     the Product key is an OEM Version and may not work on a Retail version of Windows 8.

 

You may need to call Lenovo Technical Support in your location on how to get the Recovery CD for your system. (fees may apply)

   You can let them know that the Harddrive Crashed and you replaced it with a Blank Harddrive.

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Best Regards

Solid Cruver

 

 

 

 

 

 

 

 

 

 

 

 

 

 



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