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5 Posts

10-20-2015

istanbul

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Lenovo G50 30 Keyboard problem

2015-10-20, 9:05 AM

Hi All,

I have a Lenovo G50 30 laptop and making lots of problems to me from the beginning.

Lately, the keyboard was not working properly and I was suggested to upgrade the Bios. 

After updating Bios, the computer was not working b/c of some Bios settings. Fortunately I got help from the users on this page, not even local Lenovo Support Center helped me. 

But my keyboard is still not working well and when I push any button to write something, it is giving another instructions and the screen goes to sleep mode. 

So need your advises if any of you had the similar problem. 

Thank you. 

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4469 Posts

04-22-2013

Philippines

3830 Signins

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  • Message 2 of 4

Re: Lenovo G50 30 Keyboard problem

2015-10-20, 10:10 AM

Hi weirdo,

 

Try using an external USB keyboard,

If the external keyboard does not show thisproblem

Then I would consider replacing the Keyboard on your system.

You can contact Lenovo Technical Team about this issue, It seems that your system is still within 1 year warranty claims

https://support.lenovo.com/us/en/contactus/supportphonelist

 

Thanks

Solid Cruver

 



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5 Posts

10-20-2015

istanbul

4 Signins

29 Page Views

  • Posts: 5
  • Registered: ‎10-20-2015
  • Location: istanbul
  • Views: 29
  • Message 3 of 4

Re: Lenovo G50 30 Keyboard problem

2015-10-21, 9:59 AM

Hi Solid Cruver,

I tried to use the external keyboard but it did not work. But when I tried to use the on-screen keyboard on windows it s working fine.

Would it be ok if I update the OS to Windows 8 from Windows 7?

I took my laptop to Local Lenovo but they said everything is working fine.

Thank you

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4469 Posts

04-22-2013

Philippines

3830 Signins

254594 Page Views

  • Posts: 4469
  • Registered: ‎04-22-2013
  • Location: Philippines
  • Views: 254594
  • Message 4 of 4

Re: Lenovo G50 30 Keyboard problem

2015-10-22, 14:03 PM

Hi weirdo,

 

When you said that you take it to a local Lenovo Repair center, Did you show them the problem upfront?

 

Regards

Solid Cruver



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