07-20-2015 07:05 PM
When I type number keys on the top of the keyboard it inputs other keys on the keyboard as well, for example when i press 3 it types "e3" and if i press 2 it presses 2 and capslock. Also my backspace key brings up the display options and while caps lock is active none of the letter keys work as well as the capslock key itself making it impossible to turn it off without an external keyboard. Also when the capslock key is pressed while in a text input it types /BN. I feel as though it might be a problem with the keyboard itself and not the software. I have also tried contancting the lenovo support center over the phone but it just keeps cutting out so i can't ask them about it.
07-21-2015 03:25 AM
Thank You For Contacting Lenovo.
Kindly try to shut down the machine get the battery out and keep the charger connected then press and hold the power button for 10 continues seconds.
Attach the battery then power on the machine to test the keyboard.
Hope this helps. Do post back if the issue persists.
07-24-2015 02:14 AM
Boot the system into safe mode and check for the issue, also change the language and check, to change the language to go control panel and select language and region. Under this select keyboard and language and select change keyboard and check for the issue.
07-24-2015 08:28 AM
07-24-2015 12:04 PM
There was a little amount of rubbing alchohol used to clean out some keys that had been dirty, but I had shut off the laptop before cleaning it and didn't start it up untill it had dried, but maybe that had caused an issue. It hasn't been dropped that I know of.
07-24-2015 12:18 PM