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Lenovo G50-45 headphone suddenly stopped working

2015-03-21, 23:16 PM

Hi i bought recently my lenovo g50-45 just two days ago watching a video on youtubee my headphones suddenly stopped working.I check the audio and all looks normal.Only when the plug is not all into the slot i can hear some sound but not the actual sound of the video or anything.I also tried different heaphones none of them working.Please help and sorry for my english 


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Re: Lenovo G50-45 headphone suddenly stopped working

2015-03-23, 7:14 AM

Hi Kwstas_chris,


Welcome to Lenovo Community!


As per the query we understood that you are facing issues with microphone not working on your Lenovo  G50-75 laptop.


Go to Control Panel,click on Hardware and Sound 
Click on Sound then you devices should come up ; speakers, Digital Audio, and headphones plug your headphones in, then select headphones at the bottom and select set as default option !! then when you disconnect your headphones it automatically switches to the speakers and when you plug them back in it automatically will switch to headphones!!


Hope this helps. Do post back if the issue persists!


Best regards,       


Ashwin. S

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Re: Lenovo G50-45 headphone suddenly stopped working

2016-06-14, 6:38 AM

hey there,

i recently purchased lenovo g50-45 notebook. The problem is same as the sound icon is showing red cross. The audio is not working. i read your reply to the same problem as above but there is no option as you said in the control panel-sound. i have uninstalled the driver now refer me some help.


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