04-02-2018 03:08 PM - edited 04-02-2018 04:33 PM
Hello. Recently i have a problel with my laptop. So, today i have poweder my laptop and it's powered but stay 5 seconds and shut down automatically. I press the powe buton again, it's powering again and show black screen (the screen don't powering). Again stay 5-6 seconds and then it's restarting automatically and then booting up normally.
Where is the problem?
A solution for this problem please!!!
I have maked upgrade to bios but i don't have problems with it. This problem is recently appear . A solution for this problem please!!!
Sorry for my bad English!
04-04-2018 08:34 AM
Thanks for using the Lenovo forums.
Make sure that the unit is on charge.
Try to turn it off, and then turn it back on again, but this time use the NOVO button, this should get you into the recovery menu, see if the unit still turns off after this.
If these steps do not work and the unit is still powering off every time, I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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04-08-2018 10:12 AM