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AmpleHeart
Paper Tape
Posts: 4
Registered: ‎01-25-2017
Location: PK
Views: 1,752
Message 1 of 8

Lenovo G50-70 Charging and battery Problem!

I'm facing very strange issues with my LENOVO G50-70, whenever I plugged charger in my laptop suddenly it goes off(complete power off) and when I power on it again if I suddenly touches the charger or move my laptop it again goes off. It works fine on battery. One more issue is my battery won't charger 100%, it stucks at 99% (cannot performe gauge reset in case because for gauge reset it must go to 100%) and when battery level come close to 30% it shows me 7% and shutdown. Any help will be much appreciated. Thanks in advance!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,677
Message 2 of 8

Re: Lenovo G50-70 Charging and battery Problem!

Hi there, Ample          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Is it overheating?

Is there a rogue process that is consuming all of the available CPU time? Evidence would include lag, high CPU usage meter readings, and poor battery life.

 

In Conservation Mode, the battery charge level is limited to 60%-75% of its full capacity. This can reduce the battery degradation and extend the battery lifespan.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Update us how it goes.

 

 

 

 

Regards,         

 

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AmpleHeart
Paper Tape
Posts: 4
Registered: ‎01-25-2017
Location: PK
Views: 1,656
Message 3 of 8

Re: Lenovo G50-70 Charging and battery Problem!

No, it's not overheating and no lagg issues, battery life is also still good.  And battery level goes below 60%, around 30% and conservation mode is off so there is no point to go 7% directly from 30%. I have done flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds but issues are still there. any other solution?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,635
Message 4 of 8

Re: Lenovo G50-70 Charging and battery Problem!

Please update the below power manager drivers.

 

Click here for power manager

Click here for ACPI

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

AmpleHeart
Paper Tape
Posts: 4
Registered: ‎01-25-2017
Location: PK
Views: 1,629
Message 5 of 8

Re: Lenovo G50-70 Charging and battery Problem!

Sir! Your provided links are not working, this message is appearing when try to open "

Error Code : cf40236fa96222e0d21f30fe43077865

500 internal server error"

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,627
Message 6 of 8

Re: Lenovo G50-70 Charging and battery Problem!

Both links would appear to be working for me, have you tried again in the meantime; maybe the support site had a short outage or they have been fixed? Try the below links:

 

Click here for power manager

Click here for ACPI

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

AmpleHeart
Paper Tape
Posts: 4
Registered: ‎01-25-2017
Location: PK
Views: 1,626
Message 7 of 8

Re: Lenovo G50-70 Charging and battery Problem!

Sir! Battery issue has been resolved, now it fully charged to 100% and also discharge normally till 7% but power issue is still there when i connect charger and it goes off. When it's charging I can't use my laptop because whenever i move my laptop during charge it goes off again.
SeniorGuru
Posts: 2,330
Registered: ‎11-07-2014
Location: US
Views: 1,609
Message 8 of 8

Re: Lenovo G50-70 Charging and battery Problem!

This sounds like either the cord from the AC adapter is worn, the port in the notebook is loose or the wall plug is loose.

I would suggest trying a different wall outlet, then a new AC adapter before replacing the DC power port in the notebook.

Good luck.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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