English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics
Options

2 Posts

12-07-2015

london

3 Signins

17 Page Views

  • Posts: 2
  • Registered: ‎12-07-2015
  • Location: london
  • Views: 17
  • Message 1 of 2

Lenovo G50-70 HW scan failed

2015-12-07, 11:26 AM

Hi,

I have problem with my 3 month old Lenovo G50-70.

It freezes very often. I ran HW Scan on Lenovo Solution Centre and it found failure on Motherboard PCI/PCI-e Test and PCI express status test and failure on storage devices (Targeted Read Test, SMART Short Self Test, SMART Drive Self Test)

I reinstalled windows 10 and it is still the same.

Does anybody know, what it can mean?

Many thanks

Reply
Options

6093 Posts

02-11-2012

PH

4456 Signins

274702 Page Views

  • Posts: 6093
  • Registered: ‎02-11-2012
  • Location: PH
  • Views: 274702
  • Message 2 of 2

Re: Lenovo G50-70 HW scan failed

2015-12-07, 15:33 PM

hi Lucie333,

 

The image below is the breakdown on how the LSC error codes mean.

  - Link to picture

 

A similar issue was discussed in this thread and it's possible that the S.M.A.R.T. errors that you're also getting means that the diagnostic utility failed to read some certain sectors on the drive and predicted an imminent HDD failure (this may explain the freezing issues that you're getting).

 

You can try and verify errors found on the drive by running another HDD utility  (e,g., HDTune).

  - http://www.hdtune.com/faq_1.html

 

If verified then I'm afraid you will need to contact the lenovo helpdesk (for service) or you can DIY and replace the drive.

 

 

Let me know how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete