02-10-2015 12:06 AM
I bought my laptop less than a month a go and I get this error message
Log file: C:\windows\System32\Logfiles\Srt\SrtTrail.txt"
I run chkdsk - c drive is fine but D drive, I get a lot of - File Record segment ____ is unreadable.
I really need to know what my next move should be.
Solved! Go to Solution.
02-10-2015 12:39 PM
Welcome to the Forums.
An unreadable File Record Segments means that a data on the HDD's cluster or sector is damaged and became unreadable. This is an indication of an imminent hard drive failure.
If you're still able to boot into Windows, I recommend you backup important files ASAP and contact lenovo on how to go about getting the HDD replaced.
In case that Windows doesn't boot-up anymore, you can:
1. Follow this guide on how to backup your files
02-11-2015 10:25 PM
08-19-2015 09:55 AM
I was hoping I could get additional information regarding this issue. Mine occured last night after I downloaded Microsoft 10 on my system. After it downloaded my system was fine and I was using it. Later I went into settings and it showed that there were further updates so I did the updates and then received the above error message.
Now that I have the blue screen my only options are Shut down and advanced options, when advanced options didn't work, I shut the computer down.
Can you please help?
Danielle R. Steele (deesteele)