cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
sasman20
What's DOS?
Posts: 1
Registered: ‎05-27-2015
Location: Melton Mowbray
Views: 440
Message 1 of 2

Lenovo G50-70 not charging is the battery is the battery covered under warranty?

Hello I am trying a power gauge reset in the first instance but wanted to find out if the battery is covered under the warranty as it shows plugged in charging but does not go above 8% 

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 432
Message 2 of 2

Re: Lenovo G50-70 not charging is the battery is the battery covered under warranty?

Hi sasman20,

 

Welcome to Lenovo Community Forums!

 

To answer your question first.

(Yes the battery is covered under the Base warranty of 1 Year)

Call Lenovo Technical Hotline for assistance 

 

 

Also try this step as this helped other with battery problems

1. Turn OFF the Computer and Remove th AC adapter (Leave the battery connected)

2. TURN the computer back ON and start hitting F2 (This will boot the computer into BIOS)

3. Let the computer ON inside the BIOS and let it turn off by itself due to Battery loss of Power.

4.  Now charge the battery again and check.

 

Hope this helps

Cheers!

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Holiday Deals
HAPPENING NOW!

Get the best deals on PCs and tech now during the Holiday Sale
Shop the sale