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jcdiago
What's DOS?
Posts: 2
Registered: ‎01-13-2017
Location: PH
Views: 1,459
Message 1 of 3

Lenovo G50-80 Win7 x64 OneKey Optimizer

 

Hello,

 

My name is JC and I own a Lenovo G50-80 with a pre-installed Windows 8 OS.

I recently decided to downgrade to Windows 7 x64 SP1 and installed all drivers needed.

 

The problem I am facing is I am unable to install OneKey Optimizer, which I downloaded straight from the Support Page for Windows 7 x64.

 

I was presented with a series of erros, starting with "Error writing to file Lenovo.TVT.CustomerFeedbackSDK.dll." 

I've attached screenshots of the error messages I encountered.

 

Please note that I am the Device Administrator and I ran the installer with Administrator Privillages.

 

I am inclined to get this straightened out because my battery does not charge more than 60% anymore due to the Conservative status I chose prior to the OS downgrade. I would like to get my battery charging to 100% again.

 

I am hoping to hear from you experts the soonest!

 

Warm Regards!

 

1st Error.PNG2nd Error.PNG3rd Error.PNG4th Error.PNGResult.PNG

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 1,393
Message 2 of 3

Re: Lenovo G50-80 Win7 x64 OneKey Optimizer

Hi there,

 

Welcome to Lenovo Community!

 

As I understand that you are facing issue while installing One Key Optimizer this is because to use it in Windows 7 it reequires TVSU (Thinkvantage System Update) Normally used in Thinkpad systems

Problem to your solution will be to use Lenovo Energy Manager

 

Image result for Lenovo Energy Management

 

And then goto Battery Health & select Battery Fully-charged mode to get your battery charging to 100% again, just use the above image for you reference

* In Lenovo Energy Manager Battery Protection Mode is same as Conservation Mode 

 

I hope the above information helps.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Prabhansh

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jcdiago
What's DOS?
Posts: 2
Registered: ‎01-13-2017
Location: PH
Views: 1,368
Message 3 of 3

Re: Lenovo G50-80 Win7 x64 OneKey Optimizer

You, sir are the man!!! Thanks for your help! Smiley Happy

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