07-11-2018 12:10 PM
I have a Lenovo G50-80 (Model: 80E5). The issue I am facing is that whenever i plug in the charger irrespective of the amount of battery charged it sometimes turns off the laptop.
One of the things i have observed is that if I plugin the charger inserting the jack very slowly into the charging port it usually does not turn off.
Has anyone else have this kind of a problem and can help me with this! Its really annoying to have your laptop restart whenever I have to plug it in. (My laptop is almost 3 years old but the problem came up after 2 years i believe.
Suggestions are welcome!!!!!!!
07-24-2018 03:06 AM
Greetings from Lenovo.
Does the issue occurs when you connect different adapter? If yes this could be hardware issue, suggest you to visit our service center. Refer the link for the list of service center https://support.lenovo.com/in/en/solutions/ht118678?Source=social_eservices&Medium=FBPAGE&Term=eServ...