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mormolis
What's DOS?
Posts: 1
Registered: ‎12-13-2016
Location: GB
Views: 233
Message 1 of 2

Lenovo G50 does not charge when it's on

Hello Everyone,

I have this very weird issue with my lenovo laptop and it just happened out of the blue.
The laptop only charges when it's off. When it's on it does not do anything. I enabled an option from BIOS that allows me to hear a beep every time I plug in the charger and it seems that the laptop knows when I plug or unplug it. I removed the battery and tried to turn it on and it does not turn on. I also changed the power adapter (I bought a new one, just in case) and I formated the laptop installing ubuntu  16.04. I have searched the web and there are a few posts that give solutions using windows and power management options but that does not make any sense.

The laptop is LENOVO G50-80

Thank you very much in advance.

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 186
Message 2 of 2

Re: Lenovo G50 does not charge when it's on


@mormolis wrote:

Hello Everyone,

I have this very weird issue with my lenovo laptop and it just happened out of the blue.
The laptop only charges when it's off. When it's on it does not do anything. I enabled an option from BIOS that allows me to hear a beep every time I plug in the charger and it seems that the laptop knows when I plug or unplug it. I removed the battery and tried to turn it on and it does not turn on. I also changed the power adapter (I bought a new one, just in case) and I formated the laptop installing ubuntu  16.04. I have searched the web and there are a few posts that give solutions using windows and power management options but that does not make any sense.

The laptop is LENOVO G50-80

Thank you very much in advance.


Hi Mormolis,

 

Welcome to the community.

 

I would recommend contact Lenovo support with this issue. It doesn't sound like a software issue and would need to be assessed.

 

Hope this help you and let us know how you get on


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