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4 Posts

03-08-2015

IN

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Lenovo G500 Audio and Video driver not installing

2017-06-18, 6:39 AM

I tried several times to install but when it installed successfully, resolution changes to 800x600 and a blue screen appears.

 

is there any way to correct it?

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3811 Posts

12-24-2015

IN

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Re: Lenovo G500 Audio and Video driver not installing

2017-06-20, 7:04 AM

Hi, Gsdeshmukh         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Run a few tests from this link -

http://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools

 

You should try Storage test, memory test, motherboard test, CPU test. Open Command prompt and try sfc /scannow to check if your windows files are corrupted.

 

Did you try installing from Lenovo support site ?

 

Update us how it goes.

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

Give Kudos to a post which you think is helpful and reply oriented

 

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