10-18-2018 08:25 AM
I have Lenovo G500 laptop with Windows 8.1 . I am facing automatic repair loop issue from two days and not able to see login screen. I have formatted/reset laptop using options available in automatic repair mode but even after formatting, I am still getting automatic repair mode continuously. I have tried to start laptop in safe mode but it is also not working.
can someone please help me to resolve this issue.
10-18-2018 08:43 AM
Welcome to the Community Forums.
Since you decided to do reset, I am expecting that you already have your back up for your personal files.
Assuming that the harddrive is ok and that there was no changes done on the original partition, you may take the option of using the One Key Recovery (page 21) feature of your machine. This would revert the machine back the way it was originally and restore the image.
While the computer is turned off, use the Novo key to power on the machine. Choose Recovery from the Novo Menu and OKR from initial image should restore it back.
Update us how it goes best for you.
10-19-2018 07:25 AM
I would suggest running a diagnostics to the hardwares.
This may indicate either hardware issue or corrupted image. If it was a bad image them clean installing Windows would help otherwise a replacement drive may be due.
Personally I remove and slave the drive on another machine and run test on it. This would also allow me to do backup if needed and likewise check if the drive is still readable or have performance issue.
10-21-2018 01:29 AM
Thanks for your reply.
I again tried steps mentioned on page 21 and restoration was complete. After this step, somehow laptop is started but i am seeeing 100% disk usage now.
I have disabled windows search, superfetch, BITS, antimalware services. I have also disabled windows update and increased virtual memory to min 4000MB - max 10000 MB as ram is 4GB but when i open internet explorer or even when no windows are open, i see that disk usage goes to 100% and laptop freezes for some time.
Can you please advise on this.
10-22-2018 07:28 AM
I hope you also tried running diagnostics test on the harddrive integrity.
Such would help you decide if you need to replace the harddrive if you have not tested another known good one yet.