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  • Registered: ‎05-16-2014
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  • Message 1 of 11

Lenovo G500 WiFi Problem

2014-05-16, 15:10 PM




I bought a Lenovo G500 around a month ago (Windows 8.1, Intel Core i7 2.20 GHz, 8 GB RAM, 1 TB Disk, Broadcom 802.11n Network Adapter).



I have a problem related to wifi connectivity. When i'm at home, no problems with networking. But when i'm at the college, where network is public and realized with a proxy, my lenovo sees the network, but can't connect to internet because the network is "unidentified" and i have a "limited access". My other PC and my HTC One continue to work fine with the routers and access points placed in the college. I tried everything: reinstall wireless drivers, reset winsocks and ip, disable Windows and Comodo firewalls, disable the energy options of the network adapter... but nothing seems to change, and every time i have the same problem: nothing fixes the issue.


If anyone has any suggestions I would be very grateful!




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  • Message 2 of 11

Re: Lenovo G500 WiFi Problem

2014-05-19, 15:40 PM

hi marcello33,


Welcome to Lenovo Community Forums!


Try this,



   Open Device Manager and check under Network Adapters,

Remember what brand you wireless is ex. Intel, Realtek, or Atheros

   right click on it and click Uninstall.

      Place a check on the Prompt that says Delete Driver Software for this device.

Now click the View option at the top of Device Manager and select Scan for driver changes.

    Open Network adapters again right click and click uninstall driver 


    On the same prompt for deleting the driver check if there is a check box still.


If yes Repeat the step until you don't see the checkbox anymore. then proceed to Step B.

If no Proceed to Step B,


Step B.

    Restart the computer.


Download and Install the driver below for what wireless you have

 Intel WLAN Driver 

 WLAN Driver (Atheros, Broadcom, Realtek) 


Restart the computer after installation and Reconnect to the wifi you're having issues with.


Let me know your findings


Solid Cruver





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  • Registered: ‎06-10-2014
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  • Message 3 of 11

Re: Lenovo G500 WiFi Problem

2014-06-10, 18:36 PM

Hi I am having the same issue...I have no issue connecting to my home network but unable to connect to my work wifi.

Here are my network apdapters:

1. Intel Centrino wireless -N 135

2. Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30)


should I uninstall both?? I tried to uninstall Intel Centrino wireless adapter and when I scan for Hardware changer, it is bringing this adapter back. I tried for multiple times.


please help me figureout this issue.




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  • Message 4 of 11

Re: Lenovo G500 WiFi Problem

2014-09-16, 20:59 PM

I have an issue with my Lenovo G500 laptop. 


My parents bought it me for my birthday in July from K&Co, and I have recently found out that I cannot connect to any wifi properly without a little wifi adapter. It will connect to one, and then after a few minutes disconnect again. At college, I simply can't connect to either the "open" or the "secure" network. I can't get anyone to work on it as it will then void the warrenty that I have on the laptop. What can I do? I need my laptop for my college work and homework


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  • Message 5 of 11

Re: Lenovo G500 WiFi Problem

2014-09-17, 12:51 PM

You Lenovo are you crazy? Is a driver problem that you have no common sense to fix.The only driver that work for Intel card is for windows 7 cuz is the most recent one.If i use windows 8 i have connectivity problem,limited......I acualy have Windows 8.1,for this one there is no driver for months for Intel card,is that hard to make a driver that work?...really?.You are a joke of a company if you treat your costummers like this...


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  • Message 6 of 11

Re: Lenovo G500 WiFi Problem

2015-03-10, 17:34 PM
I tried this but it's not working in Windows 8.1. My wifi work only after restart my leptop. And after uninstall I refresh my device manu wifi drive automatically install.

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  • Message 7 of 11

Re: Lenovo G500 WiFi Problem

2015-03-12, 14:10 PM

I'n G400s I had same trouble when I'm using a proxy connection. I removed the installed driver and install default windows 8.1 driver and work.



If you need more diagnostic you can run any linux in USB pendrive, and test, I do this and worked better than Windows.


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  • Message 8 of 11

Re: Lenovo G500 WiFi Problem

2015-04-28, 20:55 PM
This worked for my G500 , which had no connectivity. Thanks millions, Im now wireless and free from the ethernet cable

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  • Message 9 of 11

Re: Lenovo G500 WiFi Problem

2016-11-07, 9:59 AM

I too am having the G500 intermittent wireless disconnects. To fix i have to go back into wireless access list, turn wifi off, pause then turn on again. 


I tried downloading the drivers as specified elsewhere on this board but it didnt work.


Current state is that i am on windows 8.1


The hardware device is Intel centrino wireless N135


Showing driver as MS windows intel v dated 25/6/13


The laptop has been reset back to out of box condition,it has then picked up some updates.







26 Posts



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  • Posts: 26
  • Registered: ‎11-20-2014
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  • Message 10 of 11

Re: Lenovo G500 WiFi Problem

2016-11-07, 11:15 AM



I have now found




I downloaded the tool, it scanned and installed a new driver set v15.18.0.1 dated 30/4/15 which says it is on the MS HAL so i  shall give it a try

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