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07-11-2016

CY

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Lenovo G500 - Wireless Problem

2016-07-11, 21:01 PM

I'm having a serious problem with my Internet connection - especially wireless drivers. Only in a short distance from the wifi modem I can connect and not remotely as I can in the past. Is there any solution for my problem? 

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3811 Posts

12-24-2015

IN

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Re: Lenovo G500 - Wireless Problem

2016-07-12, 7:53 AM

Hi there, Zoe   -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

The antenna plugs are probably loose. Download the laptop manual and reseat the antenna plugs:

https://download.lenovo.com/consumer/mobiles_pub/lenovo_g400g500g405g505g410g510_hmm.pdf

 

I would suggest you to consult lenovo support on this. Dont do it yourself as it might void warranty.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
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