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mmilenkovic
Paper Tape
Posts: 6
Registered: ‎04-14-2016
Location: UK
Views: 883
Message 1 of 7

Lenovo G500 battery wont charge over 60%

Hello, 

 

My G500 wont charge over 60% once I passed on Win 10. When on Win 7 I had this handy tool to optimize battery charging to 60%. Now I can't find a solution to have my battery fully charged. Same happens when plaeed on high performance

Sr Support Specialist
Posts: 7,828
Registered: ‎11-30-2015
Location: PH
Views: 861
Message 2 of 7

Re: Lenovo G500 battery wont charge over 60%

Hi mmilenkovic , 

 

Greetings. 

 

Try to uninstall any energy management tools that you may still have from the older version of Windows.

On the Microsoft Store download Lenovo Companion and Lenovo Settings  as it includes One Key Optimizer replacing the Energy Manager.

 

OKO tab Save Power, click on Battery Conservation , Disable Conservation Mode, so battery will be charged fully. 

 

Do that note that other features may not be supported on WIndows 10

" models include hardware components not fully compatible with Windows 10. Therefore, upgrading these models to Windows 10 is not recommended. "  

 

Some hardware features and apps may not be available and if those is not acceptable then reverting back to original Operating System may be an option.

 

Update us how it goes. 

 

Regards



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mmilenkovic
Paper Tape
Posts: 6
Registered: ‎04-14-2016
Location: UK
Views: 838
Message 3 of 7

Re: Lenovo G500 battery wont charge over 60%

Hello, Unfortunately I can't install any of these apps, it constantly states that there is some error from their side

 

The error code is 0x80131500, in case you need it.

 

Any other solution?

----------------

Ok, that was sorted out, I have downloaded it install it, but there is no Battery Conservation mode. Only regular options like I already had on my PC

 

Returning to Windows 7 is not an option.

 

Please resolve my problem

Sr Support Specialist
Posts: 7,828
Registered: ‎11-30-2015
Location: PH
Views: 805
Message 4 of 7

Re: Lenovo G500 battery wont charge over 60%

Hi mmilenkovic , 

 

You can try to set power option to high performance instead .

As it is not supported on Windows 10 , you would expect that application intended to the design will not be fully compliant as it was meant for the original system version. 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

mmilenkovic
Paper Tape
Posts: 6
Registered: ‎04-14-2016
Location: UK
Views: 795
Message 5 of 7

Re: Lenovo G500 battery wont charge over 60%

I did try long time ago, it stays the same - 60% and not charging.

 

I still have a problem, and I wasn't still offered any solution

 

I asked this question 5 days ago - and still no solution

Sr Support Specialist
Posts: 7,828
Registered: ‎11-30-2015
Location: PH
Views: 782
Message 6 of 7

Re: Lenovo G500 battery wont charge over 60%

Hi mmilenkovic , 

 

Would this also be the same on a clean installed Windows 10 ?

As we may need to try getting Lenovo Settings from the MS Store ,  0x80131500 store error. 

 

Check if proxy setting is disabled for the default browser. restart and see if ok to download .

Else try wsreset.exe and app troubleshooter

 

If you would be able to get Lenovo Settings and One Key Optimizer , disable the conservation mode.

 

Update us how it goes.

 

Regards 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

mmilenkovic
Paper Tape
Posts: 6
Registered: ‎04-14-2016
Location: UK
Views: 773
Message 7 of 7

Re: Lenovo G500 battery wont charge over 60%

Solved on Lenovo settings- A new icon appeared on the left sidebar where there is a possibility to disable conservation mode!!!

 

I have attached the photo 

 

Thank you very much!!!

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