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  • Registered: ‎11-07-2014
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  • Message 21 of 22

Re: Lenovo G500 black screen (lenovo logo)

2015-08-07, 17:19 PM

For those with this common problem of being stuck at a boot screen (windows logo or similar) it may be related to hardware failure or hardware problem on the main board invovling either the power circuts feeding the CPU or a glitchy hard disk controller.


Either way - once you have determined that the BIOS is not reachable from either pressing f2 at start or using the OKR button, there is not much more you can do other than send it in for service if under warranty.   This would mostlikely require a system board replacement and that is beyond what most users are capable of performing.


Good luck.

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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  • Registered: ‎04-22-2017
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  • Message 22 of 22

Re: Lenovo G500 black screen (lenovo logo)

2017-04-22, 5:10 AM


Can you please  share steps that how you resolved this problem. I am fet up with this issue.

Thanks in advance :)

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