08-02-2018 11:46 AM
Hello, I have a Lenovo .G500 and im using it for 5 years. last month i found my computer's cd. İts win 8 cd. i want to format my computer and install win 8. i opened bios setup and selected dvd room. and saved. but its doing nothing. its openning in a normal way. pls help me.
08-02-2018 02:04 PM
Welcome to the Community Forums.
What is the current Windows version?
How was it if you try to install the CD within Windows?
You can also try using the boot manager F12 / FN + F12 taping it as the machine restarts.
I was wondering you you still have the original harddrive since it would also have One Key Recovery feature that is idead on restoring the machine to factory image. Formatiing the drive would delete it so making a separate recovery media aside from backup should be done initially.
Update us how it goes.
08-02-2018 02:29 PM
I'm using windows 7 now.
I have official Windows 8 CD. I found it with my warranty certificate.
I tried fn+f12 and selected dvd room. And i heard some sounds in my cd room.
And my computer opened in a normal way.
08-03-2018 12:55 PM
If you cannot play the Windows DVD while booted in Windows then you can try the same disc on another machine to check functionality. You can also try another DVD that you have known to work on the laptop to test the cd player's functionality.
Try sending me the serial number privately for me to check if the systemboard would also have a digital key for Windows 8.1 aside from current Windows 7.
08-03-2018 01:33 PM
I tried it with a windows 7 cd but i didnt worked. but i formatted my cousin hp computer it is worked. i think my cd room has problems but i tried it with a wedding cd it is worked and i watched wedding. And where can i find serial number ?
08-03-2018 02:46 PM
This would help.
You can send it through private message to maintain confidentiality of the serial number.
Try using a movie DVD and other DVD media to further check on the cd player too.
With the installer DVD, check if there are scratches and test it again in another machine to confirm.