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kaushalendra
Paper Tape
Posts: 1
Registered: ‎02-08-2017
Location: IN
Views: 2,674
Message 1 of 3

Lenovo G500 stuck at "lenovo splash screen"

I have a Lenovo G500 Laptop with core I3 and 2 gigs of ram and Windows10 updated OS.

Recently it has started to get stuck on the starting LENOVO screen. Laptop gets started when i remove the battery connect it with a charger, but when i again switch it off and then turn it on again, It again gets stuck on the Lenovo screen. I want a permanent solution for it. PLease help me!

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 2,578
Message 2 of 3

Re: Lenovo G500 stuck at "lenovo splash screen"

Hi kaushalendra, 

I just like to know if you have checked if the BIOS was recently updated. If not I would recommend doing so. If the system has the latest BIOS then try reloading the BIOS default. 

Hope this helps.

Cheers,

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,558
Message 3 of 3

Re: Lenovo G500 stuck at "lenovo splash screen"

Hi there, Kaushalendra           -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can start by flushing out all static, remove battery and AC adaptor and hold down power button for about 20 seconds.

 

Can you run the Lenovo diagnostic tool for hardware & check for any errors.

 

Update us how it goes.

 

 

 

 

Regards,

 

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