02-08-2017 06:27 AM
I have a Lenovo G500 Laptop with core I3 and 2 gigs of ram and Windows10 updated OS.
Recently it has started to get stuck on the starting LENOVO screen. Laptop gets started when i remove the battery connect it with a charger, but when i again switch it off and then turn it on again, It again gets stuck on the Lenovo screen. I want a permanent solution for it. PLease help me!
02-08-2017 07:59 AM
I just like to know if you have checked if the BIOS was recently updated. If not I would recommend doing so. If the system has the latest BIOS then try reloading the BIOS default.
Hope this helps.
02-08-2017 11:42 PM
Hi there, Kaushalendra -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
You can start by flushing out all static, remove battery and AC adaptor and hold down power button for about 20 seconds.
Can you run the Lenovo diagnostic tool for hardware & check for any errors.
Update us how it goes.
Tap that kudos button if I helped
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