08-23-2018 09:05 AM
As a frustrated owner of this device, this laptop along with Microsoft has turned into a Mac user. This device from the onset has been a problem. from its cheap make, WIFI connectivity issues, faulty battery life, apps closures I can't see how Lenovo couldn't come up with some type of way of being able to help those that felt suckered into purchasing this device. The customer service a year after the purchase (purchased in 2013) was as poor as Staples.
I need a Windows based machine for a project I will be doing, and swearing off Windows I wanted to see if there was any redeemable feature that could help me along this purchase. Removing this device from storage and not using in a year, neither battery (the one that came with the machine or the newer purchased battery holds a charge despite stating it's 100% full. Prior to the switch to Windows 8.1, I felt the device worked perfectly (which was released a week plus after I purchased it. Ever since Windows 8.1 and the even worse Windows 10 have destroyed my love for this machine.
Now as of current, I haven't been able find the battery management reset which was so easily found under Windows 8/8.1 so I decided to reset the device twice losing my access to Windows 10 and the second time no way of being able to recalibrate the battery.
I am now doing a total factory setting which will hopefully help me in something before I trash the machine.
Lenovo and Microsoft, a lousy pair.
08-25-2018 08:48 PM
Now that I’ve looked thoroughly into making device serviceable, I spent the past three days working it, from resetting the device twice, and the third time a total factory restore.
The factory restore brought it back to Windows 8 which was ok yet the unbelievable amount of updates even wired wasn’t updating. Doing this did help me recalibrate the original battery which was helpful, the second battery I couldn’t recalibrate yet I’ll find a way to do so in the near future.
The third and final fix it for this machine was that I was able to download Windows 10 which for now has the machine working quite well. Removing the bloatware and a total removal of MacFee, iTunes and a few others made the machine run faster.
So I might’ve sounded like a condescending **bleep** but when you have problems with a device and it’s taken five years to finally work well, I guess patience is a virtue ( for now) that is.
08-26-2018 05:50 PM