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2 Posts

05-18-2014

Portugal

8 Signins

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  • Posts: 2
  • Registered: ‎05-18-2014
  • Location: Portugal
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  • Message 1 of 2

Lenovo G500S keyboard problem

2014-05-18, 19:11 PM

Hello, 

 

My Lenovo G500s has some problem.

It's really strange and I don't know what to do. 

 

The problem is what follows: The "number 1 key" on the numpad acts like clicking on the right button of the mouse, the "windows key" don't work and other minor problems like that. 

 

If I connect a external keyboard everything works just fine! 

I even installed WIndows 7 and it didn't solve the problem. 

 

Please, help me. 

Thanks! 

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2834 Posts

08-01-2013

Bangalore

1326 Signins

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  • Posts: 2834
  • Registered: ‎08-01-2013
  • Location: Bangalore
  • Views: 47537
  • Message 2 of 2

Re: Lenovo G500S keyboard problem

2014-05-20, 12:46 PM

Hi RSantos,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that the Keyboard is not working as expected in your G500s Laptop and the issue persists even after performing OSRI (Operating System Re-Install). I would strongly suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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