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  • Registered: ‎10-09-2017
  • Location: Greece
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Lenovo G500s Conexant HD Sound Driver Stopped Working

2017-10-09, 23:55 PM

Hi, I have a g500s laptop a few years now and I am using the official Conexant HD audio drivers. It has been a while now that my sound stop working after the log-in sound of Windows play. I tried re-installing the drivers but the same thing happens again. If i uninstall the Conexant HD drivers everything works fine but i don't like the quality of the sound (non HD). Recently I found out that when the sound stops, I just have to open the Speakers Properties window (from the tray icon or the Control Panel) and then the sound works again. Sometimes I have to do it again if the sound stops again. FYI the sound doesn't stop all of a sudden. For example if I am listening to some music the sound won't crush while playing. But if i don't use it constantly it might stop and I will have to re-open the Speakers Properties for it to work.

Attached is a screenshot showing my sound drivers through the Device Manager.
Thank you for your time.


2400 Posts


United States of America

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  • Registered: ‎11-07-2014
  • Location: United States of America
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Re: Lenovo G500s Conexant HD Sound Driver Stopped Working

2017-10-13, 0:12 AM
Try loading a previous driver to see if that works better, as sometimes new drivers are quite buggy.


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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