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shri3663
Paper Tape
Posts: 3
Registered: ‎12-04-2014
Location: allahabad
Views: 1,523
Message 1 of 7

Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

The targeted read test, smart short self test and smart drive self test of harddrive are failing, can anyone help me regarding this,,?

Is my hard drive failed or is going to fail..?

please help

sooty6789
What's DOS?
Posts: 1
Registered: ‎01-14-2017
Location: ES
Views: 1,403
Message 2 of 7

Re: Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

I have same issue G50-80 running window 10 it has failed targeted read test computer is so slow...It's frustrating I hold nothing on hard drive all files plenty of memory does anyone know what the solution might be?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,354
Message 3 of 7

Re: Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

Hi there, Shri   –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

The Storage Device result code may indicate an imminent failure on the HDD or may just be a false positive error. To verify, can you try to run a hardware scan using the Lenovo Solutions Center or run the storage test from the Individual Diagnostic Tools and post the results here.

 

  - Sample image

 

But if you get this warning, the drive is failing, either bad sectors or worse. Back up your data ASAP.

I would recommend you to contact Lenovo service center and report your findings. For more details, Schedule a Call-back for faster support.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

shri3663
Paper Tape
Posts: 3
Registered: ‎12-04-2014
Location: allahabad
Views: 1,348
Message 4 of 7

Re: Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

Hi Shashi  thank you for writing,

I did the individual test of harddrive as instructed, and attching a snap of the same.

 

Instruct me further.

 

Thank you

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,336
Message 5 of 7

Re: Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

This kind of S.M.A.R.T (Self-Monitoring, Analysis and Reporting Technology; often written as SMART) test errors occurs only when there is issue with system HDD (Hard Disk Drive) or SSD.

 

The SMART Self-Test Unit means that the diagnostic utility failed to read some certain sectors on the drive and predicted an imminent HDD failure.

 

If with the test you did you are getting a SMART test or a smart short test failure then I believe you need to back up your data and be ready to replace the drive.

 

Below are the part details:

HDD, 1T Hybrid ST1000LM014 6G 9.5mm 1T SSHD (G500s)         16200389

HDD, 500G Hybrid ST500LM000 6G 7mm 500G SSHD (G500s)  16200391

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

blueangel88
Paper Tape
Posts: 1
Registered: ‎04-21-2017
Location: AE
Views: 1,196
Message 6 of 7

Re: Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

I also have the same problem with my Lenovo G50-80. Targeted Read, SMART Short Self & SMART Drive Self Tests Failed. Hardware Scan result - W15QKG2EF-NKRRMF. I pasted details below. Could it be because I used almost 2/3 of Drive C already? I tried to download the individual diagnostic tools but after I click the link, it says page not found. Please advise what to do. Thanks.

 

Size885.79 GBs
Used615.97 GBs
Free269.82 GBs

 

 

Lenovo Solution Center Log File

Storage devices

Display NameST1000LM024 HN-M101MBB - 931.51 GBs
ManufacturerSt1000lm024
ModelST1000LM024 HN-M101MBB
SerialS30YJ9DG605469
Firmware2BA30001
Size931.51 GBs
Rotation Rate5400 RPM
Cache16.00 MBs
Temperature35 C
Physical Sector Size4096
Logical Sector Size512
Logical Sectors1953525168
Supported StandardsATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI, ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI
Specification VersionATA8-ACS version 6
Partition SchemaGPT
UNALLOCATED1.72 MBs
Index 1
Partition Type_E|F|I_SYSTEM_PARTITION
Size260.00 MBs
Index 2
Partition TypeMicrosoft reserved partition
Size16.00 MBs
Index 3
Partition TypeWindows basic data partition
File systemntfs
LabelWindows
Mount PointC:\
Serial1402C996
Size885.79 GBs
Used615.97 GBs
Free269.82 GBs
Index 4
Partition TypeWindows basic data partition
File systemntfs
LabelLENOVO
Mount PointD:\
Serial8075C9CA
Size25.00 GBs
Used3.20 GBs
Free21.80 GBs
Index 5
Partition TypeWindows recovery environment
Size1000.00 MBs
Index 6
Partition TypeWindows recovery environment
Size18.50 GBs
Index 7
Partition Type_CEPH_|JOURNAL
Size1000.00 MBs
Diagnostics
SMART Status TestPassed
Targeted Read TestFailed
Random Seek TestPassed
Funnel Seek TestPassed
SMART Short Self TestFailed
SMART Drive Self TestFailed
 
 
SeniorGuru
Posts: 2,363
Registered: ‎11-07-2014
Location: US
Views: 1,182
Message 7 of 7

Re: Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

Targeted Read Test failures indicate the drive is loosing its ablity to safely store data. On a normal HDD when data starts to drop off or show errors it means replacing the drive is neccessary.

On an SSD it means that a memory chip is not responding as it should, sometimes manufacture software can correct this, but it is not a reliable option.

When SMART tests show errors, back up your data to cloud and find / make recovery disks. Replace the failing HDD with one that is the same or larger then restore your system and files from Recovery and Backup sources.

Cheers.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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