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Remms14
Paper Tape
Posts: 3
Registered: ‎08-27-2017
Location: US
Views: 613
Message 1 of 3

Lenovo G500s stuck on splash screen

I have a Lenovo G500s that is stuck on the splash screen when I turn it on. It's done this once before and I was able to get it to work by taking the battery out and turning on the laptop while plugged into the ac adapter, this method is not working this go around... help? 

Remms14
Paper Tape
Posts: 3
Registered: ‎08-27-2017
Location: US
Views: 611
Message 2 of 3

Re: Lenovo G500s stuck on splash screen

And I've tried to access the BIOS system and it will not let me
Pranesh_n
Paper Tape
Posts: 6
Registered: ‎08-22-2017
Location: IN
Views: 577
Message 3 of 3

Re: Lenovo G500s stuck on splash screen

Hi,

 

Do you want to remove all attached USB devices, memory cards and CD/ DVD from your drive and then try a restart? I've had this problem after windows upgrades and this is how I resolved the problem..

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