10-22-2015 07:56 PM
Hi, I have G505 59379534 with 8.1 64 bit OS. It is out of warranty. Till a few months, DVD drive was working allright. But now, even after inserting DVD or CD, I am getting insert a disk message. No CD or DVD is getting detected. Also sometimes during start up, some sort of crackling sound is observed to be originating from DVD slot. Help in this regard is requested.
10-23-2015 12:19 AM - edited 10-23-2015 03:19 AM
Welcome to the Forums
As per the query we understood that you are facing issue the DVD not working in your Lenovo G505 laptop.
Check with bootable DVD, does the DVD is detected in BIOS?
To resolve this issue, remove the affected filter drivers.
To do this, click on Start, type regedit in the search box, then click on regedit in the Programs list.
If you are prompted for an administrator password or confirmation, key in your password or click continue.
Locate, and then click the following registry subkey:
Note that there could be several instances of the registry subkey that is mentioned in the above step so make sure that you are in the appropriate registry subkey before modifying the upperfilters and the lowerfilters values.
To verify that you are in the appropriate registry subkey, make sure that the default data value is
DVD/ CD-Rom and the class data value is CDrom.
In the right panel, right-click upperfilters , and then click delete .
Click yes to confirm the removal of the upperfilters registry entry.
In the right panel, right-click lowerfilters , and then click delete .
Click Yes to confirm the removal of the lowerfilters registry entry.
Exit registry editor, and then restart the computer.
Let us know the result.
10-24-2015 05:06 AM - last edited on 10-24-2015 06:58 AM by Majestic
Hi Ashwin, Thank you for quick reply. As per your suggestions, I entered all commands in correct order. Finally one window was opened showing default, class parameters along with set current values. I observed no value to be set for default parameter and CDROM value to be set for class parameter. I changed value of default parameter to DVD/ CD-ROM as per your suggestion and saved change.Relevant screen shot is attached herewith. However no upper and lower filters are seen in the last window opened for enabling me to delete. Pl advice.
Click Here to view image
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10-26-2015 12:04 AM
Does the DVD drive is detected in the device manager?
Also try to reinstall the operating system and check also please take a data backup before reinstalling the operating system.
Let us know the result.
01-04-2016 02:26 PM
I don't suppose you managed to fix this problem did you?
I've got the same model and now the same problem. I'm not too sure how long the DVD/CD Drive hasn't worked but I think it may have had something to do with upgrading to windows 10.
Hope you can help!