06-19-2016 06:40 PM
Okay so I have a 6 month old G51-35 Laptop that I've been using for gaming. Then earlier this morning when I was playing, the battery went down to 25%. I plugged it in and it didn't charge. I wondered why, and then I thought the power in the outlet was just not flowing so I'll just plug it into a different one later, and as soon as it hit 10% I panicked. I kept searching up solutions, but nothing popped up. So I then told my brother, by the time the laptop was at 1%, and he did some tests on the laptop. A couple hours later he told me that he doesn't know what the problem is, and so I started really freaking out. I searched up the prices for a new battery pack, but there wasn't anything for the g51-35. I then looked at the laptop prices, and it was a whole load of bull because the laptop itself cost $559. My parents would kill me if they found out, but I don't know what to do next. I think the laptop is overheated, but I don't have the tools to be able to clean it. Please help. Thanks.
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06-19-2016 07:00 PM
Hi CheekyB and welcome to the community,
Does it run ok plugged in? It is just not charging?
If it does, then it probably is a bad battery and there is a year warranty on the battery.