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05-30-2018

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Lenovo G51-35 plugged in, doesn´t charge and battery % decreases

2018-05-30, 14:17 PM

Hi!
I got a battery problem: my Lenovo G51-35 is plugged in, but it doesn´t charge my battery and the battery goes down everyday by 1%. Now it´s 5%!

What I gotta do?

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11791 Posts

11-30-2015

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Re: Lenovo G51-35 plugged in, doesn´t charge and battery % decreases

2018-05-30, 15:23 PM

Hi Kevinottokoit,

 

Welcome to the Community Forums.

 

The hardware manual provides the steps for check operational charging that you can perform her in page 21-22.

 

Taking note of the same battery indicator (I am expecting that is is blinking amber for less 20% charge), keep the computer powered off and connect the ac charger for 2-3 hours without turning it on. We are expecting the battery indicator to go from amber to white to know if the battery does charge.

 

Other wise you may want to check a known good battery to test the machine or use the same battery on another compatible model to verify if the battery really needs to be replaced.

 

I hope this helps answer your query.

Update us how things go.

 

Regards



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2392 Posts

11-07-2014

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Re: Lenovo G51-35 plugged in, doesn´t charge and battery % decreases

2018-05-31, 0:27 AM
Also - try a different power outlet in your home, one that you can test to make sure it is working. A simple test is to use a lamp to see if power is flowing from the outlet to the lamp... If it turns on, stays on and is steady in light output then the outlet should be good. Remove the lamp cord, plug in the notebook charger and see if it works.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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3 Posts

05-30-2018

EE

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Re: Lenovo G51-35 plugged in, doesn´t charge and battery % decreases

2018-06-01, 12:50 PM

Thank you! It worked! :)

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