05-30-2018 07:17 AM
I got a battery problem: my Lenovo G51-35 is plugged in, but it doesn´t charge my battery and the battery goes down everyday by 1%. Now it´s 5%!
What I gotta do?
Solved! Go to Solution.
05-30-2018 08:23 AM
Welcome to the Community Forums.
The hardware manual provides the steps for check operational charging that you can perform her in page 21-22.
Taking note of the same battery indicator (I am expecting that is is blinking amber for less 20% charge), keep the computer powered off and connect the ac charger for 2-3 hours without turning it on. We are expecting the battery indicator to go from amber to white to know if the battery does charge.
Other wise you may want to check a known good battery to test the machine or use the same battery on another compatible model to verify if the battery really needs to be replaced.
I hope this helps answer your query.
Update us how things go.
05-30-2018 05:27 PM