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3 Posts

09-05-2016

Estonia

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Lenovo G510 Keyboard and Touchpad problem

2016-09-05, 19:32 PM

Hello. Recently my notebook catched the following issue. I have Windows 10 installed on my notebook and my keyboard and touchpad doesn't work, but they work in the BIOS. When i turn my notebook off, wait a minute or two, turn it back on, the keyboard will work, but the touchpad still doesnt work. What is the cause of this problem?

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3815 Posts

12-24-2015

India

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Re: Lenovo G510 Keyboard and Touchpad problem

2016-09-06, 9:38 AM

Hi there, Raimon         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

1)     Completely shut down the machine.

2)     Remove the Battery.

3)     Remove the Charger / AC Adaptor.

4)     Press and Hold on the Power Button for 20 continues Seconds.

5)     Connect the Charger / AC Adaptor.

6)     Press and Hold on the Power Button for 10 continues Seconds.

7)     Press the Power Button once and check please the keyboard and the touchpad.

 

This procedure is used to discharge any extra charge in the mother board.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
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3815 Posts

12-24-2015

India

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  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: India
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  • Message 2 of 5

Re: Lenovo G510 Keyboard and Touchpad problem

2016-09-06, 9:38 AM

Hi there, Raimon         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

1)     Completely shut down the machine.

2)     Remove the Battery.

3)     Remove the Charger / AC Adaptor.

4)     Press and Hold on the Power Button for 20 continues Seconds.

5)     Connect the Charger / AC Adaptor.

6)     Press and Hold on the Power Button for 10 continues Seconds.

7)     Press the Power Button once and check please the keyboard and the touchpad.

 

This procedure is used to discharge any extra charge in the mother board.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

0 person found this solution to be helpful.

This helped me too

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3 Posts

09-05-2016

Estonia

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Re: Lenovo G510 Keyboard and Touchpad problem

2016-09-06, 15:27 PM

Thank you very much! After these steps my keyboard and touchpad worked again. But still what was the cause of this problem?

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3815 Posts

12-24-2015

India

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  • Posts: 3815
  • Registered: ‎12-24-2015
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  • Message 4 of 5

Re: Lenovo G510 Keyboard and Touchpad problem

2016-09-07, 5:27 AM

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!:smileyhappy:

 

 

 

 

Tap that kudos button if I helped 
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4308 Posts

11-18-2012

United States of America

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Re: Lenovo G510 Keyboard and Touchpad problem

2017-02-15, 21:29 PM
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